Loading
Explore Legacy Service Features
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Resetting Self-Service User Passwords

            You are here:

            1. Salesforce Help
            2. Docs
            3. Legacy Service Features

            Resetting Self-Service User Passwords

            If a Self-Service user loses his or her password, you can email a new password to them.

            Required Editions

            View supported editions
            User Permissions Needed
            To manage Self-Service users: Edit Self-Service Users
            To mass manage Self-Service users:

            Manage Self-Service Portal

            AND

            Edit Self-Service Users
            Note
            Note Starting with Spring '12, the Self-Service portal isn't available for new Salesforce orgs. Existing orgs continue to have access to the Self-Service portal.
            1. From Setup, enter Users in the Quick Find box, then select Users.
            2. Select the users whose passwords you want to reset.
            3. Click Reset Password(s).
            4. Click OK.

            See Also

             
            Loading
            Salesforce Help | Article