Loading
Salesforce now sends email only from verified domains. Read More
Service
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Access Service Features on Mobile Devices

            You are here:

            1. Salesforce Help
            2. Docs
            3. Agentforce Service

            Access Service Features on Mobile Devices

            Download the Salesforce mobile app to manage customer service on the go.

            In the Salesforce mobile app, reps and supervisors can access core features of Agentforce Service (formerly Service Cloud) like messaging and Omni Mobile. To schedule appointments and manage inventory, support teams can use the offline-first Field Service mobile app.

            Note
            Note Salesforce previously offered a Service Cloud mobile app. As of December 2019, the Service Cloud mobile app is no longer supported and isn't available for new users to download in the App Store or Google Play. Instead, use the Salesforce or Field Service mobile apps.

            See Also

             
            Loading
            Salesforce Help | Article