Gain oversight into support reps’ time sheets and time-off requests. Approve or deny
submissions from an individual support rep’s service resource profile or from the Time Sheets or
Resource Absences tabs.
Approve Time Sheets and Time-Off Requests As a team lead, it’s important to stay on top of everyone’s schedules. Approve time sheets and time-off requests by support rep or by object type.
Submit Your Time Sheet Account for hours worked with time sheets. Submit a time sheet to your team lead for approval after you complete a set period of work.
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