Configure External Users for Wellness Check Survey Authentication

In the Wellness Check site, external users are users with Community, Customer Portal, External Identity, or partner portal licenses. If you plan to require survey recipients to authenticate to access the survey, configure external users to respond with their credentials.

Note In the Spring ’21 release, Community Cloud was renamed to Experience Cloud. As part of this rebranding effort, you can expect changes for both tools and terminology.

The Wellness Check site's internal users are employees with full Salesforce licensing capabilities. Internal users must also be configured to respond if you plan to require survey authentication, but the steps are different. For details, see Configure Internal Users for Wellness Check Survey Authentication.

1. From Setup, search for and select All Sites.
2. Next to the Wellness Check site, click Workspaces.
3. From My Workspaces, click the Administration tile.
4. Under Emails, select Send welcome email.
   The welcome email gives new site members an opportunity to create a password.
5. From Setup, enter Digital Experiences in the Quick Find box, then select Digital Experiences | Settings.
6. Under Role and User Settings, select Allow using standard external profiles for self-registration and user creation.