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Build a Customized Experience Cloud Site

Build a Customized Experience Cloud Site

Use a Experience Cloud site page to create a customized sign-up form.

Required Editions

Available in: Lightning Experience
Available in: Enterprise,Performance, Unlimited, andDeveloper editions
User Permissions Needed
To create, customize, and publish an Experience Cloud site: Create and Set Up Experiences AND View Setup and Configuration
To set up Queue Management and create or edit Queues: Admin or Facility Manager permission set license
Note
Note In the Spring ’21 release, Community Cloud was renamed to Experience Cloud. As part of this rebranding effort, you can expect changes for both tools and terminology.
  1. From Setup enter All Sites in the Quick Find box.
  2. Choose the Build Your Own template.
  3. Create a name for your site. Use the name to complete your URL.
  4. Click Create.
  5. Click the Components lightning bolt icon on the left navigation. Under Custom Components, select Queue Management Visitor Experience and drag it to the builder canvas.
  6. Click the Settings gear icon. Select the checkbox that allows the public to access the site.
  7. Then, click Visitor Experience Profile under the Guest User Profile header.
  8. Next, select the Enabled Apex Class Access tab.
  9. Add the following Apex classes to the Enabled Apex Class list EstimatedWaitTimeController, FormInitializationConroller, QueueSelectorController,Recaptcha, VisitorFlowsController.
  10. Return to the Experience builder and click Publish.
 
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