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Queue Management makes it easy to track your business’ occupancy and regulate customer flow. After a guest joins the digital queue, it uses Broadcast Messaging to text them when it’s their turn to enter. We walk you through the steps to set up both features.
| User Permissions Needed | |
|---|---|
| To set up Queue Management: | Queue Management Admin permission set |
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited editions |
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