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            Set Up Locations and Sublocations

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            Set Up Locations and Sublocations

            To create and manage queues, first, set up locations and sublocations for your business. We recommend creating a location for the physical address of your facility. Then, use sublocations to designate spaces within your business that require their own queue, like a lobby or cafe.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited editions
            User Permissions Needed
            To create Locations: Admin or Facility Manager permission set license

            To get started, we recommend creating a location for your physical address.

            1. From Setup, choose New Location.
            2. Enter a name for the location.
            3. Select or enter the type of location.
            4. In Visitor Address, provide addresses based on locations or accounts.
            5. Enter the longitude and latitude of the location and, if necessary, enter driving directions.
            6. Provide the location time zone.
            7. If the location is part of a chain, provide a parent location.
            8. Save your changes.
             
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