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          Set Up Permissions for Einstein for Field Service Mobile

          Set Up Permissions for Einstein for Field Service Mobile

          Get access to Einstein for Field Service Mobile features.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Field Service add-on. Also available in Einstein 1 Field Service Edition.

          To purchase the Einstein for Field Service add-on, contact your Salesforce account executive.

          Setup for Einstein generative AI is available in Lightning Experience.
          The Field Service core features and managed package are available in Enterprise, Performance, Unlimited, and Developer Editions.
          User Permissions Needed
          To create and assign permission sets: Manage Profiles and Permission Sets

          Before you begin, follow the steps in Set Up Einstein Generative AI.

          Note
          Note Don’t skip the steps for setting up Data 360.
          1. From Setup, in the Quick Find box, enter Users, and then select Permission Sets.
          2. In these permission sets, click Manage Assignments, and then click Add Assignments.
            • Einstein Field Service User: Assign this permission set to all Field Service Einstein users, including admin and mobile users.
            • Prompt Template Manager: Assign this permission set to users who create and manage prompt templates in Prompt Builder.
            • Prompt Template User: Assign this permission set to end users who access and run prompt templates.
           
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