Manage Electronic Verification of Home Visits

Home Health’s comprehensive solution for Electronic Visit Verification (EVV) allows a home health agency to track care resource visits and verify that a patient receives the services authorized in their plans of care. This verification gives accurate and up-to-date visit data that subsequently reduces inappropriate billing, safeguards against fraud, and helps with future audits. Along with achieving regulatory compliance, your home health agency also sees improved home visit oversight, faster payments due to eliminated paperwork, and better scheduling and communication.

As a care resource, use the Field Service Mobile app with GPS-based tracking to seamlessly verify visits and record these visit details in the Care Service Visit record:

• Care resource and patient information
• Type of service performed
• Date, time, and location of start and end of the service

Verify visits automatically or manually.

• Verify Home Visits Automatically
  As a care resource who’s visiting a patient’s home, verify your visit in a single step and easily record your field activities using the Field Service Mobile app on your mobile device. Automatic verification’s real-time monitoring helps to streamline field operations, track delivery of care and services, and improve overall efficiency.
• Verify Home Visits Manually
  As a scheduler or agent, you can help your care resource to manually verify their visit when they face disruptions such as limited mobile connectivity, app issues, or any unexpected error during automatic verification. Manual verification is useful in such difficult situations, and helps to easily track visit details on time and with accuracy. Care resources call you from either their device or another device, and request a manual verification. You verify the visit and the start and end details are updated.