Reference Considerations for Moving from Salesforce for Outlook (Retiring) to the Next-Generation Products

Before you move from Salesforce for Outlook to the Outlook integration and Einstein Activity Capture, get up to speed on these product differences. Salesforce for Outlook is scheduled for full retirement in June 2024.

Important Full product retirement for Salesforce for Outlook is scheduled for December 2027. See Salesforce for Outlook Retirement. To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See Move from Salesforce for Outlook (Retiring) to the Next-Generation Products.

• Learn about the Support Differences Between Salesforce for Outlook (Retiring) and the Next-Generation Products
  To prepare for your move from Salesforce for Outlook, review the Outlook integration and Einstein Activity Capture systems requirements and supported Salesforce licenses and editions.
• Learn about the Feature Differences Between Salesforce for Outlook (Retiring) and the Next-Generation Products
  To help you decide whether the Outlook integration and Einstein Activity Capture are right for you, review how each compares to Salesforce for Outlook. Salesforce for Outlook is scheduled for full retirement in June 2024.
• Considerations for Running Outlook Integration and Salesforce for Outlook (Retiring) Simultaneously
  While you can enable both the Outlook integration and the Salesforce for Outlook Side Panel in the same organization, users can’t run both Microsoft® integration features at the same time.
• How Salesforce Manages Sync Conflicts Between Products
  Learn how Salesforce manages conflicts when users are assigned to configurations for multiple products such as Einstein Activity Capture, Lightning Sync, and Salesforce for Outlook.