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Agentforce Education
Recruitment and Admissions

Recruitment and Admissions

Education Cloud provides learners with a seamless experience from application to enrollment, while enabling staff to efficiently orchestrate the admissions process.

Editions Needed
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud
Note
Note Starting in March 2023, Salesforce offers Salesforce for Education, which includes integrated platform solutions and managed packages. This article provides information about Education Cloud, a platform solution. For information about managed package products, see Admissions Connect, Education Data Architecture, or Student Success Hub. If you're not sure which version your institution uses, check with your Salesforce administrator.
  • Get Started with Recruitment and Admissions
    Understand the Recruitment and Admissions app and consoles in Education Cloud. Import your Common App data and set up permissions and sharing for applications.
  • Campus and Program Finder
    Campus and Program Finder makes information about your campus, learning programs, and support programs publicly searchable on your Experience Cloud site. It helps applicants, students, and families browse and search for campuses, schools, and programs in their area.
  • Inquiry and Opportunity Management in Education Cloud
    Use Education Cloud's inquiry management flows to help learners sign up for communications, ask questions, and request to be contacted. Use Education Cloud objects and automation to forecast and track opportunities, and maintain a robust and profitable enrollment for your institution.
  • Get Started with Applications
    Prepare to create, accept, and manage applications in your institution.
  • Create Applications
    Use Omnistudio components and Education Cloud objects to create applications for your institution.
  • Collect Recommendations
    Save time and improve the experience for applicants, recommenders, and admissions staff. Recommender experience simplifies the recommendation process, from sending a survey invitation to populating the individual application task with recommendation details, and enabling recommendation reminders.
  • Manage Applications
    Set up and manage the application process for your institution.
 
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