Loading
Connectivity issues between Mulesoft and customer corporate network.Read More
Salesforce Enforces New Security Requirements in Summer 2026Read More
Agentforce Education
Create Account Sharing Rules

Create Account Sharing Rules

After you create the Secondary School and College record types for the Account object, create a sharing rule that grants portal users Read Only access to the records.

Editions Needed
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud
User Permissions Needed  
To create account sharing rules: Education Cloud Full Access
  1. From Setup, in the Quick Find box, enter Sharing Settings, then select Sharing Settings.

  2. Next to Account Sharing Rules, click New.

  3. Enter a label name and rule name.

  4. If required, enter a description.

  5. Select Based on criteria as the rule type.

  6. For Select which records to be shared, add these criteria:

    • For Field, select Account Record Type.

    • For Operator, select Equals.

    • For Value, select Business, College, Secondary School, and Military.

  7. For Select the users to share with, select Public Groups and All Customer Portal Users.

  8. For Select the level of access for the users, select these fields:

    • Default Account and Contract Access: Read Only

    • Opportunity Access: Private

    • Case Access: Private

  9. Save your changes.

See Create Criteria-Based Sharing Rules.

 
Loading
Salesforce Help | Article