Data 360 for Education Cloud

Connect, organize, and unify large volumes of disparate student data and educational data by using the power of Data 360. Then use that data to deliver insights across the complete educational journey of a learner from prospect to engaged alumnus.

Required Editions

Available in: Lightning Experience

Available in: Enterprise, Performance, Unlimited, and Developer Editions with Education Cloud

Educational institutions rely on massive amounts of data to provide the best experience to learners and to assure the school's viability and drive growth. With all this information, the institution can understand how to serve and support current learners, engage alumni, and prepare for future learners. Educational data comes from these major institutional systems.

• Student information systems that contain profile information, course registrations, fee payments, attendance records, and grades.

• Learning management systems that contain profile information, login credentials, usage patterns, interactions, and assessments.

• Enterprise resource planning systems that contain financial records and the details of tuition and fees, financial aid, billing, and financial holds.

Institutions also use data from internal systems that shed light on other aspects of student life. These systems include data on housing, dining, event registration, and many other campus services.

Data 360 for Education provides a central place to connect and prepare data from multiple sources, and then harmonize the data into a unified learner profile. Use the learner profile to:

• Make strategic decisions based on reliable analytics and predictions.

• Automate, scale, and optimize tasks.

• Ground AI in trusted data.

• Create a more meaningful and customized experience for each learner in your institution.

See About Salesforce Data 360.

• Set Up Data 360 for Education Cloud
  Get your Education Cloud org ready to use Data 360.
• Education Cloud Data Model Objects
  Access education-specific data model objects (DMOs) within Data 360 to bring learner data from external learning management, student information, engagement, advancement, and enterprise resource planning systems into Data 360. Then you can harmonize the data to build segments, create calculated insights, and analyze key metrics.
• Education Data Sources in Data 360
  To ingest education data into Data 360, connect your external data source to Data 360.
• Education Data Kit
  Populate your Data 360 implementation with the Education data kit. The data kit packages Data 360 components such as data streams and calculated insights, and helps you deploy the components in your org. Use the components to import learner data into Data 360, fuel actionable insights, and power custom applications across the learner lifecycle.
• Create a Semantic Data Model for Education Cloud
  Add a semantic data layer to your Education Cloud org. This semantic layer organizes your data into a single, reusable model that calculates metrics consistently across Tableau Next components, agents, and Marketing Cloud Growth campaigns. The Education Cloud semantic data model (SDM) is available in a data kit and with your Tableau Next for Education app.
• Data 360 for Education Related Components
  The Data 360 for Education components show calculated insights in Salesforce. These components show Data 360 calculated insights related to an individual and Einstein generative AI prompt responses.