Learn About Education Cloud

Drive learner and institution success with Education Cloud.

Note Starting in March 2023, Salesforce offers Salesforce for Education, which includes integrated platform solutions and managed packages. This article provides information about Education Cloud, a platform solution. For information about managed package products, see Admissions Connect, Education Data Architecture, or Student Success Hub. If you're not sure which version your institution uses, check with your Salesforce administrator.

The next-generation CRM for education is here. Education Cloud is the digital foundation empowering tomorrow’s institutions today. With Education Cloud's configurable and secure platform, your institution becomes future-ready in a fast-changing digital landscape.

Education Cloud draws on the power of Salesforce to connect insights across recruitment, admissions, and student success for a unified view of every learner's journey. A single source of truth creates a complete student profile, so your institution can offer personalized experiences that translate into successful lifetime learners — from prospective student to engaged alum.

With Salesforce at the center of your institution's information technology solution, important tasks can be completed in less time, at scale, and in collaboration between departments. Education Cloud provides your institution with powerful technologies including:

• An online learner portal powered by Experience Cloud
• Single, home page views of important departmental activities with Recruiting and Admissions Consoles
• Powerful workflow automation and tailored user interfaces with Omnistudio
• Customizable reports and dashboards providing actionable insights with CRM Analytics

As you explore Education Cloud, get help and share ideas on best practices by connecting with our amazing user groups in the Trailblazer Community. Log in using your Salesforce credentials and join both the Education Hub and Education Release Readiness groups.

• Get Started with Education Cloud
  Education Cloud offers a learner-first, organization-wide, stakeholder engagement and collaboration platform for Education that maximizes outcomes and experiences for lifelong learners. Explore what's offered by Education Cloud, get hands-on with a trial org, and then learn about what setup we recommend, and how to get ready for your implementation.
• Understand What's Included with Education Cloud
  Education Cloud provides educational institutions with a specialized data model and tools that support the entire learning experience. The platform includes features and capabilities for recruitment and admissions, academic operations, student success, mentoring, alumni relations, and fundraising. Educational institutions facilitate the journeys of many different stakeholders. They create and maintain recruitment and application processes, organize academic courses and programs, manage student support programs, and more. Education Cloud uses the Salesforce Platform along with a specialized data model to build applications that help support the entire learning experience.
• Create an Education Cloud Trial Org
  Get hands-on experience with Education Cloud at no additional cost. Choose a learning org with rich sample data or a base org to test your own use cases.
• Discover and Set Up Education Cloud Features With Salesforce Go
  Explore, set up and configure, and monitor usage of Education Cloud features in one streamlined setup location. Access content resources, such as videos, online tours, Trailhead, and Salesforce Help articles, to learn about features, and get help with configuration. Discover more Education Cloud features and add-on licenses that are available based on your Salesforce edition. And if you’ve turned on the Your Account app, you can quickly buy add-on licenses for some products directly from Salesforce Go.
• Recruitment and Admissions
  Discover how Education Cloud supports your recruitment and admissions activities with an online portal and powerful collaboration tools.
• Academic Operations
  Discover how Education Cloud helps you manage your institution’s academic (or learning) offerings.
• Student Success
  Learn how Education Cloud provides you with powerful tools to support learner success.
• Mentoring
  Create and manage mentoring programs, strengthen relationships between mentors and mentees, assign benefits, and manage assessments.
• Alumni Relations
  Learn about the powerful tools that Education Cloud provides to engage with alumni from your institution.
• Developer Resources for Education Cloud
  Learn where to find developer resources including the entity relationship diagram (ERD), object reference, and apex reference.
• Education Cloud and Translation
  Salesforce provides translations for Education Cloud in multiple languages.