Student Success Components for Your Learner Portal

Use student success components from Education Cloud to enhance your institution’s learner portal with self-service capabilities for learners.

With Experience Builder, you can build a site for your enrolled learners with custom layouts, themes, and branding. You can add features using ready-to-use or custom Lightning web components. To learn how Salesforce Lightning Experience makes building web pages simple, see Build and Customize Your Experience Cloud Site.

Lightning Web Components for student success bring self-service capabilities to your learner portal. Here’s a summary of what a learner can do:

• View their success team and assigned advisors.
• View advisor details, post questions, and check their availability.
• View past and upcoming appointments, and schedule and manage appointments.
• View and enroll into support programs, and take assessments.
• View their care plans, goals, and benefits.
• View and manage their tasks and action plans.
• Set, update, and track specific, measurable, achievable, relevant, and time-bound (SMART) career and life goals.

The learner portal is supported on mobile devices, which allow learners to view details of their care plans and success teams, and schedule appointments with advisors on the go.

• Set Up Your Org for Student Success Components
  Configure your org to allow learners to view information and interact with student success components on your learner portal.
• Set Up Your Learner Portal with Student Success Components
  Use Experience Builder to add student success components to your learner portal, and then configure them.