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          EDA and Translation

          EDA and Translation

          Learn how EDA is localized and how to manage translations.

          • Frequently Asked Questions
            Get answers to questions about localization, including frequency, languages, and documentation.
          • Available Languages
            See the list of languages available for Education Data Architecture.
          • Localized Documentation
            Get links to documentation in other languages.
          • Translation Limitations
            If you're localizing your org on your own, you need to be aware that there are some issues and considerations due to the nature of the EDA package.
          • Enable Languages
            Enable localization in Salesforce for your Education Data Architecture product.

          Frequently Asked Questions

          Get answers to questions about localization, including frequency, languages, and documentation.

          How often do you localize Salesforce.org products?
          We localize our product labels and text as part of every major seasonal release.
          What languages do you localize into?
          Salesforce.org localizes by package, not by product, so the languages vary. See Available Languages. Salesforce offers three levels of language support: fully supported languages, end-user languages, and platform-only languages. For more information, see Supported Languages.
          Do you localize product documentation?
          We currently localize documentation for these products: Accounting Subledger, Accounting Subledger Legacy, Case Management, Education Cloud, Education Data Architecture (EDA), Grants Management, Insights Platform Data Integrity, Marketing Cloud Engagement for Industries, Nonprofit Cloud, Nonprofit Success Pack (NPSP), Outbound Funds Module, Program Management Module (PMM), and Student Success Hub (SSH).
          I noticed a mistake or something missing from a translation. Where do I report it?
          Keep in mind that we update translations only for major releases, so they can be out of sync after minor releases. To report a mistake, create a case with the Topic set to Setup and Security, and the Category set to Globalization and Localization.
          Can I override translations?
          Absolutely. You can use the Translation Workbench to override translations. To learn more, see Translation Workbench.
          What's the difference between language and locale?
          In Salesforce, you'll see both Language and Locale settings. Locale determines the display formats for date and time, addresses, phone numbers, and commas and periods in numbers. Language determines the language that objects, fields, settings, and user interface text appear in.
          Do you accept translations from the community?
          Even though many of our products are open source, we don't currently accept GitHub pull requests for localization contributions. The localization process requires a level of maintenance that's not realistic or sustainable for community contributors, and we therefore rely on our own localization programs to deliver high-quality, timely translations.

          Available Languages

          See the list of languages available for Education Data Architecture.

          Salesforce.org provides translations into these languages. When you choose one of the supported languages during user (or org-wide) setup, Education Data Architecture objects, fields, settings, and user interface text appear in that language.

          Localized Documentation

          Get links to documentation in other languages.

          Translation Limitations

          If you're localizing your org on your own, you need to be aware that there are some issues and considerations due to the nature of the EDA package.

          This list of "trouble areas" in the product cannot or should not be translated. In each area, we provide details on the appropriate way to handle the situation, whether it's through translating the items on your own, or leaving things as-is. As we update the product, where possible, we are working to address gaps that prevent EDA from being fully localized.

          To learn more about translating values on your own, read more here.

          To learn more about custom labels, read more here.

          • Account Name Formats
            We've identified a known issue that sometimes prevents users from creating Contacts when they switch from one language to another language. If you experience this, in EDA Settings, reset the values for Account Name Formats in Account Model Settings.
          • Other Picklist Values
            Do not change the picklist value API names for Preferred Phone or Preferred Email. If you want to override the language translation for any of the following picklist values, do so in the Translation Workbench.

          Account Name Formats

          We've identified a known issue that sometimes prevents users from creating Contacts when they switch from one language to another language. If you experience this, in EDA Settings, reset the values for Account Name Formats in Account Model Settings.

          Other Picklist Values

          Do not change the picklist value API names for Preferred Phone or Preferred Email. If you want to override the language translation for any of the following picklist values, do so in the Translation Workbench.

          • PicklistValue.Contact.hed__PreferredPhone.Home
          • PicklistValue.Contact.hed__PreferredPhone.Mobile
          • PicklistValue.Contact.hed__PreferredPhone.Other
          • PicklistValue.Contact.hed__PreferredPhone.Work
          • PicklistValue.Contact.hed__Preferred_Email.Alternate
          • PicklistValue.Contact.hed__Preferred_Email.Personal
          • PicklistValue.Contact.hed__Preferred_Email.Work

          Enable Languages

          Enable localization in Salesforce for your Education Data Architecture product.

          We recommend that you complete these steps to enable a language for use in Education Data Architecture:

          1. Before using any translated languages, enable Translation Workbench in Setup. For information, see Enable and Disable the Translation Workbench.
          2. If you're enabling a platform-only language:

            1. From Setup, search for and then select Enable platform-only languages.
            2. Move the desired language to the Displayed Languages list.
            3. Save your changes.
           
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