Education Cloud

Education Cloud connects institutions across recruitment, admissions, and student success for a unified view of every learner's journey. A single source of truth creates a complete student profile, so that your institution can offer personalized experiences that translate into successful lifetime learners — from prospective student to engaged alum.

• Learn About Education Cloud
  Drive learner and institution success with Education Cloud.
• Set Up Education Cloud
  Use the guided setup to enable Education Cloud for your org, and then configure apps and features. Make sure that you assign the Education Cloud Full Access permission set to yourself, as the admin.
• Data 360 for Education Cloud
  Connect, organize, and unify large volumes of disparate student data and educational data by using the power of Data 360. Then use that data to deliver insights across the complete educational journey of a learner from prospect to engaged alumnus.
• Model Your Data in Education Cloud
  Use Education Cloud objects to model your institution.
• Extend Education Cloud with Common Features
  Accomplish common education tasks with the features available for use in Education Cloud.
• Agentforce for Education Cloud
  Use the power of generative AI to drive more personalized communication with prospective, current, and former students. AI agents streamline education processes and help your team work more efficiently.
• Recruitment and Admissions
  Education Cloud provides learners with a seamless experience from application to enrollment, while enabling staff to efficiently orchestrate the admissions process.
• Academic Operations
  Manage your institution's academic offerings, including courses, programs, and custom learning options.
• Student Management
  Give staff and faculty quick access to important student information. In a single, accessible view, include emergency contacts, relationships, student contact information, and enrollment data in student records. Add a relationship graph to convey students’ relationships to households. Assign access to advisors, registrars, and faculty.
• Student Success
  Use Education Cloud to help your learners achieve their academic objectives.
• Student Financials
  Bridge the gap between students and their financial accounts by setting up your fee management framework in Education Cloud. Load tuition and fees for each academic interval and apply fees to learning programs and courses. Additionally, you can incorporate the Students Financials agent to help students view their account balances, get a detailed breakdown of their fees, and obtain more information about a given fee.
• Mentoring
  Define and manage mentoring support programs with related benefits.
• Alumni and Advancement
  Education Cloud provides alumni a place to stay connected with your institution and other alumni, while enabling staff to efficiently manage and engage with alumni in a centralized location.
• Appointment Management
  Education Cloud provides a central self-service system for managing appointments. Learners have visibility over your staff's availability in any department, based on their configured location and appointment channels. They can view and schedule appointments, and if you set up the virtual appointments feature, they can also join virtually. Your staff can also schedule appointments on behalf of learners from their records. Unifying all departments on a single scheduling tool increases your learners' ability to use all of your services.
• Education Analytics
  Use CRM Analytics in Education Cloud to create and embed customized dashboards in the app consoles for directors, recruiters, reviewers, admissions officers, and advisors. Education Analytics works seamlessly with existing Education Cloud features, enabling institutions to improve processes and learner metrics. Analytics dashboards and institutional key performance indicators (KPIs) provide insights into recruitment, admissions, learner engagement, and student success.
• Data Migration to Education Cloud
  Learn how to use the Data Migration Kit to move your data from Admissions Connect, Student Success Hub, and Education Data Architecture (EDA) to Education Cloud. Understand the considerations to be made, and get insights to plan your migration to Education Cloud.