Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Grants Management Managed Package
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Create an Action Plan Template

          Create an Action Plan Template

          An Action Plan Template is the blueprint for an Action Plan. Create an Action Plan Template and define Tasks, Document Checklist Items, or a combination of both.

          • Create the Template
            Create an Action Plan Template to which you can add Tasks and Document Checklist Items.
          • Add Tasks
            Tasks are actions a grantmaker takes, similar to a to do list. For example, collecting supporting documentation about a grantseeker, such as their Form 990s, could be added as a Task.
          • Add Document Checklist Items
            Document Checklist Items allow grantmakers to define what documentation to collect and evaluate as part of the verification process about a grantseeker.
          • Publish the Action Plan Template
            Publish the Action Plan Template so your grantmakers can create an Action Plan using the new template.

          Create the Template

          Create an Action Plan Template to which you can add Tasks and Document Checklist Items.

          1. From the App Launcher (App Launcher), find and select Action Plan Templates.

          2. Click New.

          3. Enter a Name for your template. For example, US Due Diligence.

          4. Optionally, enter a Description.

          5. Leave Industries selected as the Action Plan Type.

          6. Select a Template Owner. This defaults to the creator of the Action Plan Template.

          7. If you want users to add their own Tasks and Documentation Checklist items to Action Plans they create, select Let users add items to action plans.

            Note
            Note Allow users to delete files from a Document Checklist item by updating Change Item Deletion Settings.
          8. Select a Target Object, which is where the Action Plan will show up. For example, Account.

          9. Click Save.

          Action Plan Template

          Add Tasks

          Tasks are actions a grantmaker takes, similar to a to do list. For example, collecting supporting documentation about a grantseeker, such as their Form 990s, could be added as a Task.

          1. From the Action Plan Template, select New Task.

          2. Enter a Subject. For example, Collect IRS tax-exempt records (Form 990) for the previous two years.

          3. Enter the number of Days that the Task is to be completed by. For example, 10

          4. Optionally, enter Comments about the Task.

          5. Select a Priority. Medium is selected by default.

          6. To make this a mandatory task, select Required.

          7. Assign the task to either Specific User or the Action Plan Creator. Assigning the Task to a specific user means that the user will always own that Task, even if they didn’t create the Action Plan.

          8. Click Save.

          9. Continue to add as many Tasks as needed.

          Create a new Task.

          List of final Tasks in an Action Plan Template.

          Add Document Checklist Items

          Document Checklist Items allow grantmakers to define what documentation to collect and evaluate as part of the verification process about a grantseeker.

          1. From the Action Plan Template, click New Document Checklist Item.

          2. Enter a Name. For example, Form 990s.

          3. If you have additional instructions, add them.

          4. To make the Document Checklist Item mandatory, select Required.

          5. Click Save.

          6. Continue to add as many Document Checklist Items as you need.

          Create a new Document Checklist Item.

          List of final Document Checklist Items in an Action Plan Template.

          Publish the Action Plan Template

          Publish the Action Plan Template so your grantmakers can create an Action Plan using the new template.

          Note
          Note You can't edit or delete an Action Plan Template after it is published; you can only deactivate it. If you deactivate an Action Plan Template, you can't activate it again.
          1. From the Action Plan Template, click Publish Template.

          2. Click Publish.

           
          Loading
          Salesforce Help | Article