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Nonprofit Success Pack (NPSP) Managed Package
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          Generate Labels for Direct Mail—For Organizations Or Contacts

          Generate Labels for Direct Mail—For Organizations Or Contacts

          Generate mailing labels for Household or Organization addresses.

          Note
          Note This functionality is only available if you are using the Household Account model in NPSP. For more information, see What is the Household Account Model?
          • Overview
            Learn how to produce mailing labels for organizations and Households.
          • Mailing Label Workflow
            Familiarize yourself with the process to generate mailing labels.
          • Mail to Organizations
            If your mailing is targeted at Organizations, the process is straightforward: create an Account report filtered on Organization record type, and include the billing address fields.
          • Mail to Households
            When you send mail to Households, you usually want to send only one piece of mail to each Household, regardless of how many of your constituents live there.
          • Mail to Contacts Not At the Default Household Address
            Sometimes constituents prefer to receive mail to an address that is not their default Household address. You can make this override with NPSP.

          Overview

          Learn how to produce mailing labels for organizations and Households.

          Do you have an event flyer or fundraising appeal to send out? Where do you want to send it—to Organizations or to Households? And what do you do when Contacts have a preferred mailing address that’s different from the default Household address?

          This article describes how to produce mailing labels for these different groups.

          Mailing Label Workflow

          Familiarize yourself with the process to generate mailing labels.

          Before we dive into the details, let's take a quick look at the overall workflow for generating mailing labels:

          1. Generate the report in Salesforce, per the instructions in each section below.

          2. Export the report to a .csv file.

          3. Using the .csv file as your source, use the merge function in your word processor to generate mailing labels.

          Mail to Organizations

          If your mailing is targeted at Organizations, the process is straightforward: create an Account report filtered on Organization record type, and include the billing address fields.

          You may also want to include the Primary Contact field to make sure your mailing is directed to the right person at the organization.

          Mailing label report for organizations showing Account Name, Primary Contact, and Billing Address fields

          Mail to Households

          When you send mail to Households, you usually want to send only one piece of mail to each Household, regardless of how many of your constituents live there.

          Raise your hand if you and your partner, spouse, or roommates have ever received the exact same expensive, glossy, fundraising appeal in the mail …

          Built-in NPSP functionality ensures unique, non-duplicated mailing labels for each Household.

          To take advantage of this functionality, use Campaigns and Campaign Members, along with the NPSP Household Mailing List report. See Create Deduplicated Mailing Lists from a Campaign for more information.

          Mail to Contacts Not At the Default Household Address

          Sometimes constituents prefer to receive mail to an address that is not their default Household address. You can make this override with NPSP.

          The Household Mailing List report discussed in Generate Labels for Direct Mail—For Organizations Or Contacts is sufficient for the vast majority of situations where you’re sending mail to constituents. But what about Contacts who prefer to receive their mailings from you at an address that's not their default Household address?

          If you’ve selected Address Override for these constituents on their Contact records, you can use this field as a report filter.

          1. Create a report using the Contacts and Accounts report type.
          2. Add a filter for Address Override = True.
            Filter on a new report showing Address Override set to True
          3. Select the First Name, Last Name, Mailing Street, Mailing City, Mailing State, and Mailing Zip/Postal Code fields.
          4. Save and run the report. The report lists any Contact with the Address Override checkbox selected.

          Shows a Contact whose Address Override checkbox is selected, and the Mailing label report for Contacts with Address Override selected.

          Note
          Note If you're using both this report and the NPSP Household Mailing List report, keep an eye out for duplicates from the two lists: when you run the NPSP Household Mailing List report, you can’t control which unique Household Member is listed from any particular Household. This means that the NPSP Household Mailing List report may display a Household member who is not using the default Household address.
           
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