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Nonprofit Success Pack (NPSP) Managed Package
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          Configure Legacy Recurring Donations

          Configure Legacy Recurring Donations

          Find out more about configuring legacy recurring donations.

          Note
          Note As of April 29th, 2020, Nonprofit Success Pack offers a new version of Recurring Donations. For instructions on using this new version, see the Enhanced Recurring Donations Upgrade Guide. If you're unsure which version of Recurring Donations you're using, see Which Version of Recurring Donations Am I Using?
          • About Legacy Recurring Donations
            The NPSP Legacy Recurring Donations feature allows you to track gifts that donors have pledged over a period of time. This feature accommodates both Open-Ended Recurring Donations (no end date set) and Fixed-Length Recurring Donations (end date set).
          • Review Legacy Recurring Donation Settings
            Before you begin using NPSP's Recurring Donations feature, you should review, confirm, and optionally edit your Recurring Donations settings. NPSP provides a set of default values, but you can change these values at any time.
          • Set Up Additional Recurring Donation Fields
            Use the Always use last day of month checkbox and Day of Month picklist fields to further define the Close Date for Recurring Donation Opportunities. These options apply only to Recurring Donations that have Monthly, Quarterly, or custom installment periods using months.
          • Create Opportunity Stage Picklist Values
            NPSP's Recurring Donations feature uses two Opportunity stages in particular to keep track of donations: Pledged and Closed Lost. The Pledged stage is unique to NPSP .
          • Add a Lightning Action to Contacts
            Add a Lightning Action to Contacts to easily create a new Open Recurring Donation from a Contact record.
          • Automatic Recurring Donations Naming
            By default, NPSP names your Recurring Donations automatically.

          About Legacy Recurring Donations

          The NPSP Legacy Recurring Donations feature allows you to track gifts that donors have pledged over a period of time. This feature accommodates both Open-Ended Recurring Donations (no end date set) and Fixed-Length Recurring Donations (end date set).

          NPSP Recurring Donations uses these objects:

          • Recurring Donation (custom object): Use Recurring Donation records to track each individual donation that’s part of an ongoing pledge.
          • Opportunity (standard object): Used to track future pledged and paid installments.

          Review Legacy Recurring Donation Settings

          Before you begin using NPSP's Recurring Donations feature, you should review, confirm, and optionally edit your Recurring Donations settings. NPSP provides a set of default values, but you can change these values at any time.

          1. Click App launcher, then click NPSP Settings.
          1. Click App launcher, then click NPSP Settings.
          2. Click Recurring Donations | Recurring Donations.
          3. Click Edit.
          4. Make changes as necessary, then click Save.
          Setting Description
          Opportunity Forecast Months Number of months' worth of open Opportunities that NPSP maintains on Open-Ended Recurring Donations. NPSP makes sure there are always this many months' worth of Opportunities by creating the appropriate number of new Opportunities every month. The default is 12.
          Recurring Donation Batch Size The number of records to process at a time when running the Recurring Donations batch job. The default is 50. Reduce to a smaller number if the batch job is failing due to system limits.
          Open Opportunity Behavior on RD Close Tells NPSP what to do with any remaining open Opportunities when you mark the status of an Open-Ended Recurring Donation as Closed. The options are: Delete open Opportunities, Mark open Opportunities as Closed Lost, No action.
          Maximum Donations Restricts the total number of Donations (installments) for Fixed-Length Recurring Donations. The default is 50.
          Add Campaign to All Opportunities When selected, NPSP copies the Campaign you specified on the Recurring Donation record to all of its child Opportunities. If not selected, NPSP copies the Campaign to the first child Opportunity only.
          Opportunity Record Type The Opportunity record type assigned to the Recurring Donation's child Opportunities.

          Set Up Additional Recurring Donation Fields

          Use the Always use last day of month checkbox and Day of Month picklist fields to further define the Close Date for Recurring Donation Opportunities. These options apply only to Recurring Donations that have Monthly, Quarterly, or custom installment periods using months.

          When you select Always use last day of month, NPSP creates Recurring Donation Opportunities with the Close Date set to the last day of the month. When you select a value in the Day of Month picklist, NPSP creates Recurring Donation Opportunities with the Close Date set to your selected day of the month.

          Note
          Note If you select Always use last day of month, it takes precedence over any value you choose in the Day of Month picklist. If you want to set the Close Date to a day that is not the last day of the month, make sure that Always use last day of month is not selected.

          To make the Always use last day of month and Day of Month fields available:

          1. From Setup, enter Profiles in the Quick Find box, then click Profiles.
          2. Click the name of the Profile you want to set field-level security for.
          3. In the Field-Level Security section, click View next to Recurring Donations.
          4. Make sure Edit Access is checked for the Always use last day of month and Day of Month fields. If not, click Edit and select the checkbox, then click Save.

          Now, make sure the fields show up on Recurring Donations by adding them to the page layout:

          1. From Setup, click the Object Manager tab.
          2. In the list of objects, click Recurring Donations.
          3. Click Page Layouts.
          4. Click Recurring Donation Layout.
          5. Drag the fields onto the page layout.
          6. Click Save.

          For more information on setting field-level security, see Configure Access to Fields, Objects, Tabs, and Visualforce Pages. For more information on editing page layouts, see Configure Page Layouts.

          Create Opportunity Stage Picklist Values

          NPSP's Recurring Donations feature uses two Opportunity stages in particular to keep track of donations: Pledged and Closed Lost. The Pledged stage is unique to NPSP .

          If you installed NPSP from the Trial, you will already have these picklist values in place.

          If you manually installed NPSP on top of Salesforce Enterprise Edition, you may not have one or both of these picklist values in place. If that's the case, you'll need to manually add them to your picklist values in order for Recurring Donations to work.

          Add a Lightning Action to Contacts

          Add a Lightning Action to Contacts to easily create a new Open Recurring Donation from a Contact record.

          1. From Setup, click the Object Manager tab.
          2. In the list of objects, click Contact.
          3. Click Buttons, Links, and Actions.
          4. Click New Action.
          5. Fill in the following details:
            • Action Type: Create a Record
            • Target Object: Recurring Donations
            • Standard Label Type: -None-
            • Label: New Open Recurring Donation
            • Name: New_Open_Recurring_Donation
            • Description: Open Ended Recurring Donation with necessary fields.
              New Lightning action for Open Recurring Donations
          6. Optionally select Create Feed Item and enter a Success Message.
          7. Click Save.
          8. In the Page Layout editor, add the following fields to the New Open Recurring Donation Quick Action layout:
            • Amount
            • Installment Period
            • Next Donation Date
          9. Click Quick Save.
          10. Add any additional fields you’d like to the page layout.
          11. When you’re done adding fields, click Save.
            Recurring Donation action layout
          12. To automatically populate fields on the new Recurring Donation that’s created from the action, select New in the Predefined Field Values.
          13. Enter the following values:
            • Field: Recurring Donation Name
            • Formula Value: Contact.FirstName & " " & Contact.LastName & " Recurring Donation " & TEXT(MONTH(TODAY())) & "/" & TEXT(DAY(TODAY())) & "/" & TEXT(YEAR(TODAY()))
          14. Click Save.
          15. In the Predefined Field Values list, click New.
          16. Enter the following values:
            • Field: Open Ended Status
            • Specific Value: Open
          17. Click Save.
          18. In the Predefined Field Values list, click New.

          19. Enter the following values:

            • Field: Schedule Type

            • Specific Value: Multiply By

          20. Click Save.

          Finally, add the Lightning Action to the Contact Lightning page layout:

          1. From Setup, click the Object Manager tab.
          2. In the list of objects, click Contact.
          3. Click Page Layouts.
          4. Click Contact Layout.
          5. In the palette, click Mobile & Lightning Actions.
          6. Drag the New Open Recurring Donation Lightning Action to the Salesforce Mobile and Lightning Experience Actions section of the Page Layout.
            Adding the New Open Recurring Donation to the Contact page layout
          7. Click Save.

          Automatic Recurring Donations Naming

          By default, NPSP names your Recurring Donations automatically.

          Here's how it works:

          1. Go to the Recurring Donations tab and click New.

          2. Fill out the required fields (Amount, Donor Type, Recurring Period, etc.).

          3. Click Save.

          Once you save the record, NPSP updates the Recurring Donation Name using this format:

          [DonorName] [Amount] - Recurring

          [DonorName] is Contact Name when the Donor Type is Contact, or the Account Name when the Donor Type is Account and the Account is an Organizational Account. Let's look at some examples.

          • If you enter a new $100 Recurring Donation for Barbara Levy, the name becomes:

            • Barbara Levy $100 - Recurring

          • If you enter a new $500 Recurring Donation for Universal Containers, the name becomes:

            • Universal Containers $500 - Recurring

          If you have your own naming convention that you'd rather use, you can disable Automatic Recurring Donation Naming. When you disable naming, users will see the Recurring Donation Name field in the record entry and edit screens.

          1. Go to NPSP Settings | Recurring Donations | Recurring Donations.

          2. Find Recurring Donation Name Format and select Disable Auto Naming.

          3. Click Save.

           
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