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            Manage Time Zones for Displaying Volunteer Jobs

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            Manage Time Zones for Displaying Volunteer Jobs

            Time zones can be complex for some organizations. Salesforce offers multiple ways to set time zone for users, Campaigns, and Jobs.

            If your operations don't typically deal with time zone differences, you don't need to worry about all the options, and neither does your volunteer coordinator. Simply change the Site Guest User's default time zone to your local time, for all Campaigns and Jobs. If your coordinator happens to plan an event in a different time zone, it's easy for her to make a one-off change for a specific Campaign or Job.

            If your operations are more complicated—hosting events in multiple locations that cross time zones or drawing volunteers from different time zones—get familiar with how the Site Guest User's time zone interacts with the other time zone settings.

            What happens when . . . Time Zone Displayed
            Your volunteer coordinator or another user saves a Shift's Start Date and Time in V4S The time zone specified in the user's Salesforce user account, converted to GMT.
            A different user views the saved Shift's Start Date and Time in V4S The time zone specified in the user's Salesforce user account. Users in different time zones see different times.
            Your public website displays the saved Shift's Start Date and Time (on the Job Calendar or Job Listing)

            The time in GMT converted to one of these time zones, in this order of precedence:

            1. The Job's Volunteer Website Time Zone, if set.
            2. The Campaign's Volunteer Website Time Zone, if set.
            3. The Site Guest User profile's time zone, if set.

            If none are set, the time is displayed in GMT.
            A Salesforce email displays the saved Shift's Start Date and Time

            The Default Time Zone specified in your organization's Profile.

            The only way to control this time zone setting is by changing it organization-wide from Setup, in Company Profile. This is a known limitation of V4S.
            • Change the Site Guest User Profile's Default Time Zone
              Volunteers for Salesforce defaults to showing Campaigns, Jobs, and Shifts in the GMT (Greenwich Mean Time) time zone. If your organization prefers a different standard, change the default setting in the Site Guest User profile.
            • Configure Date Time Formatting for the Site Guest User Profile (Upgrades Only)
              Starting in Volunteers for Salesforce version 3.0, we format date time in the backend in Salesforce rather than in the user's browser. If you're upgrading from a pre-3.0 version, update the Site Guest User profile so that the System Note field on Volunteer Shifts is visible to the profile. Otherwise, date time formatting remains inconsistent with the latest version and affects how your Shift times are displayed.

            Change the Site Guest User Profile's Default Time Zone

            Volunteers for Salesforce defaults to showing Campaigns, Jobs, and Shifts in the GMT (Greenwich Mean Time) time zone. If your organization prefers a different standard, change the default setting in the Site Guest User profile.

            1. Back on your Site Detail page, click Public Access Settings.
            2. Click Assigned Users.
              Assigned Users button on the Guest User profile
            3. Next to your Site Guest User, click Edit.
              Edit link next to the Guest User profile
            4. Under Locale Settings, change the default Time Zone from GMT to your preferred local time zone.
              Locale settings
            5. Save your changes.

            Configure Date Time Formatting for the Site Guest User Profile (Upgrades Only)

            Starting in Volunteers for Salesforce version 3.0, we format date time in the backend in Salesforce rather than in the user's browser. If you're upgrading from a pre-3.0 version, update the Site Guest User profile so that the System Note field on Volunteer Shifts is visible to the profile. Otherwise, date time formatting remains inconsistent with the latest version and affects how your Shift times are displayed.

             
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