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Share Files in Slack from Lightning Experience
Download, preview, and send files from the Slack Conversations component in Salesforce. Easily send attachments to a Slack swarming channel without leaving the Service Console.
Where: The Service Cloud for Slack app works with Service Cloud in Lightning Experience for Enterprise, Performance, Unlimited, and Developer editions. Available for use where approved by a workspace admin and installed in Slack.
Who: Users must have a permission set with these permissions: Connect Salesforce with Slack and Slack Service User. Specific features require more permissions. See Set Up Swarming User Permissions.
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