Loading
Slack Integrations
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Salesforce for Slack App User Mappings

            You are here:

            1. Salesforce Help
            2. Docs
            3. Slack Integrations

            Salesforce for Slack App User Mappings

            The Salesforce for Slack app shared user mapping enables a Slack user to authenticate to a Salesforce org one time for all Salesforce for Slack integrations. The apps must be installed in the same Salesforce org within the same Slack workspace. When a user authenticates successfully to Salesforce for Slack, the user mapping is created.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions

            For example, when a Slack user authenticates to Salesforce for Slack, the user doesn’t need to authenticate to the Sales Cloud for Slack app in the same workspace.

            You can view your own user mappings for your org. From your personal settings, enter Slack in the Quick Find box, and select Slack User Mappings.

            Removing a user mapping doesn’t remove the org association from the app. You’re prompted to reconnect to the org the next time that you try to interact with the app. To remove an org association from an app, uninstall the app from Slack.

             
            Loading
            Salesforce Help | Article