Which Salesforce Slack App Is Right for Me?

Salesforce for Slack apps bring Salesforce data and collaboration together in powerful new ways. But which apps best meet your use case?

	Sales Cloud for Slack	PRM for Slack	Service Cloud for Slack	CRM Analytics for Slack
View Salesforce Records	View opportunities leads, contacts, accounts, and custom objects	Search and post records	View cases, incidents, problems, change requests, and service appointments
Create Salesforce Records	Create opportunities, leads, contacts, accounts, and custom objects		Create cases, incidents, problems, change requests, and knowledge drafts
Swarming
Swarming Reports and Dashboards			Install the AppExchange package and use the CRM Analytics for Slack app to view Swarming dashboards in Slack	View and access Swarming reports and dashboards
Sales Channels
Search for Salesforce Records		Search and post records	Search for cases, incidents, problems, change requests, and service appointments
Edit Salesforce Records	Edit opportunities, leads, contacts, accounts, and custom objects	Edit opportunities, leads, contacts, accounts, and custom objects	Edit cases, incidents, problems, and change requests
Pipeline View
Feed Channels
Salesforce Reminders
CRM Analytics, Reports, Dashboards				Browse, search, view, and share Analytics items
Analytics Subscriptions				Subscribe to CRM Analytics dashboards and Lightning reports and dashboards to deliver regular snapshots in Slack
CRM Analytics Notifications				Import and add recipients to CRM Analytics notifications
Post Dashboards in Slack				Post dashboards from Lightning to Slack
Einstein Discovery Predictions		Available via the Salesforce PRM partner portal		View and share Einstein Discovery predictions on records in Lightning reports
Identify a Slack and Salesforce User
Multi-Org Management Support
Link Unfurling

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