Share messages from a Slack swarm channel with case collaborators in Salesforce. The message you send appears
in the case feed to provide context about case developments that arise in Slack conversations.
Click More Actions on the right corner of the message you want to
send.
Select the Send to Salesforce shortcut. A confirmation notifies you
in Slack when the message arrives the the case feed.
In Lightning Experience, the message timestamp is set to GMT and can’t be changed.
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