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          Push a Slack Message to Salesforce

          Push a Slack Message to Salesforce

          Share messages from a Slack swarm channel with case collaborators in Salesforce. The message you send appears in the case feed to provide context about case developments that arise in Slack conversations.

          1. Click More Actions on the right corner of the message you want to send.
            send a message to salesforce
          2. Select the Send to Salesforce shortcut. A confirmation notifies you in Slack when the message arrives the the case feed.
            In Lightning Experience, the message timestamp is set to GMT and can’t be changed.
           
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          Salesforce Help | Article