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Contact Salesforce About Accessibility

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Contact Salesforce About Accessibility

Have a question, need guidance, or want to report an issue regarding Salesforce accessibility? Here are some resources and links to help you navigate.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
Note
Note Salesforce Customer Support is not available for Personal and Developer edition users. In addition, knowledge base access is not available for Developer Edition users.

Find an Answer in Help

For general questions about accessibility features that affect end users, search for an answer in the accessibility overview.

Report an Issue

To report an accessibility issue or to get additional support, see How to Create a Product Accessibility Case on Salesforce Help.

Check on Accessibility Status and Provide Audit Findings

Some results of Salesforce product accessibility audits are available on our product accessibility status page. To provide your product accessibility compliance audit to Salesforce, refer to this documentation.

Learn More About Accessibility

To learn more accessibility and accessible Salesforce design, testing, and development best practices, take our Get Started with Web Accessibility Trail. These modules provide links to many further relevant resources.

 
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