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Keyboard Shortcuts
Use keyboard shortcuts to work efficiently in Salesforce. Shortcuts help you navigate and work with records faster and without using your mouse. You can use these shortcuts with your web browser shortcuts.
Required Editions
| Available in: Salesforce Classic (not available in all orgs) and Lightning Experience |
Keyboard shortcuts aren’t case-sensitive. For example, Shift+B is the same as Shift+b. If Ctrl, Alt, or Shift is part of the shortcut, the sequence of the keys doesn’t matter. For example, Ctrl+Alt+A is the same as Alt+Ctrl+A.
Keyboard Shortcuts for Lightning Experience
Work faster in Lightning Experience apps with keyboard shortcuts. You can search for, edit, save, and close a record without touching a mouse.
Required Editions
| Available in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
- You can’t customize keyboard shortcuts in Lightning Experience.
- Keyboard shortcuts are enabled by default. To prevent interference with assistive tools such as screen readers, you can disable keyboard shortcuts. From the global header, select the Help Menu. Then click View Keyboard Shortcuts and switch off keyboard shortcuts. If you use different web browsers, disable keyboard shortcuts for each browser separately.
- Keyboard shortcuts aren’t case-sensitive. For example, Shift+B is the same as Shift+b. If Ctrl, Alt, or Shift is part of the shortcut, the sequence of the keys doesn’t matter. For example, Ctrl+Alt+A is the same as Alt+Ctrl+A.
- For shortcuts that specify “then,” release the first key, or key combo, before typing the next key. The comma isn’t part of the shortcut.
- Keyboard shortcuts are supported on U.S. and U.K. keyboards. Shortcuts that include / (forward slash) and . (period) aren't supported on other language keyboards.
- Lightning Experience keyboard shortcuts don’t work on Salesforce Classic apps viewed in Lightning Experience or in Visualforce or iFramed components.
These shortcuts work in all Lightning apps with standard navigation. Lightning apps with console navigation have additional shortcuts. You can’t use these shortcuts in apps created in Salesforce Classic.
| Command | Description | Shortcut |
|---|---|---|
| Global | ||
| Close or deselect | Close or deselect a window. You can’t close some windows and dialogs with this shortcut. |
Esc |
| Edit | Edit a record. This shortcut doesn’t work with Lightning Knowledge articles, reports, dashboards, feed items, approval requests, and email messages. |
e |
| Insert quick text | Displays the quick text browser. Use the browser to find, preview, and insert quick text. | Windows: Ctrl+. macOS: Cmd+. |
| Open or close Macros | Opens or closes the Macros utility. | m |
| Open or close Notes | Opens or closes the Notes utility. To use this shortcut, first open the utility. |
n |
| Post to feed | Submits a post or comment. You can submit posts, comments, and questions with details. This shortcut doesn’t work on other publisher actions, such as emails and polls. |
Windows: Ctrl+Enter macOS: Cmd+Enter |
| Save | Save a record. Your focus must be on a field. |
Windows: Ctrl+s macOS: Cmd+s |
| Search | Places your cursor in the search box. | / |
| Show keyboard shortcut menu | Displays the available keyboard shortcuts in a window. | Windows: Ctrl+/ macOS: Cmd+/ |
| Navigation | ||
| Focus notifications | Focuses the notification panel. Press the shortcut again to focus the next notification. | c |
| Focus notifications (reverse order) | Focuses the notification panel. Press the shortcut again to focus the previous notification. | Shift+c |
| Go to composer window | Goes to the docked composer window. | g, then d |
| Go to publisher | Takes you to the publisher. If your publisher has multiple actions, you can use the Tab and arrow keys to navigate within the publisher. |
g, then p |
| Go to other region | On certain pages, moves among regions of the page. For example:
|
Windows: Ctrl+F6 macOS: Cmd+F6 |
| Go to utility bar | Goes to the utility bar. | g, then u |
Keyboard Shortcuts for Lightning Experience Composer Windows
Use keyboard shortcuts to work efficiently in Lightning Experience composer windows. Open a composer window to create tasks, jot down notes, log a call, and more. Keyboard shortcuts make it easy to cycle through the fields inside a composer and work your way through multiple composer windows that are open at the same time.
Required Editions
| Available in Lightning Experience |
| Available in: in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
In addition to the standard keyboard shortcuts available with your Web browser, Lightning Experience supports these handy shortcuts when using the composer windows.
| Description | Shortcut |
|---|---|
| Opens the overflow menu from anywhere on the page | g, then d |
| Moves through the list of open composer windows in the overflow menu | Up Arrow and Down Arrow |
| Moves between open composer windows | Left Arrow and Right Arrow |
| Moves focus to inside the composer window (from a composer window’s header) | Enter |
| Cycles through the fields inside the composer window | Tab |
| Moves focus from a composer window to the window’s header | Esc |
Keyboard Shortcuts for Salesforce Classic
Work faster in Salesforce Classic apps with keyboard shortcuts. You can use shortcuts to open recent items and show or hide the sidebar.
Required Editions
| Available in: All editions, except Database.com |
| Command | Description | Shortcut |
|---|---|---|
| Open Recent Items record | Opens a record listed in the Recent Items list. Press any number from 0 to 9. For example, press Alt+1 to open the first item in the list, Alt+2 to open the second item, and so on. To open the 10th item in the list, press Alt+0. If you’re using Mozilla® Firefox®, press Shift+Alt+number to open the record. If you’re using Microsoft® Internet Explorer®, press Alt+number to highlight a record. To open the selected record, press Enter. |
Windows: Alt+number macOS: Ctrl+Option+number |
| Show or hide sidebar | Show or hide the collapsible sidebar. To use this shortcut, your org must enable the collapsible sidebar. |
Windows: Alt+S macOS: Option+S |
