Asset Interactive Hierarchy
Asset Interactive Hierarchy offers a way to easily visualize and navigate a complex asset and its child assets.
Required Editions
| Available in: Lightning Experience |
| Available in: Automotive Cloud, Communications Cloud, Energy and Utilities Cloud, Manufacturing Cloud, Service Cloud, and Media Cloud. View edition availability. |
| User Permissions Needed | |
|---|---|
| To use Field Service Asset Interactive Hierarchy features | FieldServiceAssetHierarchyAddOn |
| To see the Field Service Asset Interactive Hierarchy current view in Unlimited Edition | AssetInteractiveHierarchyCurrentView |
Asset interactive hierarchy helps organize and categorize assets in a structured manner tree-like format. Asset interactive Hierarchy helps companies keep track and manage all the assets more efficiently. The interactive hierarchy view helps mobile workers see the asset relationships at a work site so that they can diagnose problems, make better decisions, and get the job done faster. This view also helps you quickly identify parts and understand how the assets are related.
An asset manager can replace or relocate an asset. They can see the asset lifecycle at a glance, instead of going to multiple record pages. This saves time and costs for our customers. The Asset Interactive Hierarchy is different from the Asset Hierarchy. To learn about Asset Hierarchy, see Asset Hierarchies.
- Set up Asset Interactive Hierarchy
Set up Asset Interactive Hierarchy to provide asset hierarchy capabilities and view an extended hierarchy of assets on the console and on the mobile. - Asset Interactive Hierarchy Views
Asset Interactive Hierarchy offers real-time views of current, installed, and maintained assets, including key information such as installation dates, maintenance history, and current status. The asset interactive hierarchy views help technicians manage and maintain assets efficiently during field operations.
