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Back Up Data for Recovery
Create a backup plan to quickly recover and restore your business data.
Similar to availability, data integrity and protection is a shared responsibility between Salesforce and you. Salesforce securely hosts encrypted data across multiple data centers and upholds a comprehensive list of compliance certifications to meet regulatory and contractual requirements.
Salesforce ensures that your data is safe, but Salesforce data isn’t always safe from business-level user error or integration downtime. While backups of your data are created to prepare for infrastructure-level disaster recovery, we’re unable to restore business-level data outside of this type of event. In the event of user error or data loss, create a backup plan to quickly recover and restore your business data.
You have several data backup options depending on your company’s needs and requirements.
- Data Export service—Schedule or manually generate a backup of your org’s data into comma-separated values (CSV) files.
- Export a Report—Manually generate a backup of your org’s data from Salesforce Reports.
- Data Loader—Manually generate a backup of up to 5,000,000 records into a CSV file.
- Bulk API—Create a custom backup to quickly extract and restore large data volumes.
- Backup and Restore—Restore your org’s data from an automatic backup within Salesforce.
- AppExchange—Choose from several third-party apps and solutions that backup and restore your org’s data.

