Back Up Data with Salesforce Backup
Your Salesforce Backup policy defines what data is included in backups. You can back up object data, including related records, files, and attachments. You can rely on the daily scheduled backup, set a custom schedule, or backup manually.
Required Editions
| Available in: Lightning Experience |
| Available in: Professional, Enterprise, Performance, and Unlimited Editions with the Salesforce Backup & Recover add-on license. |
| User Permissions Needed | |
|---|---|
| To back up objects: | Read on each object |
| To edit object permissions: | Manage Profiles and Permission Sets AND Customize Application |
The file storage pricing for Salesforce Backup is calculated at 10% of the actual GB used. For example, if an org stores 100 GB of files in Salesforce Backup, the "effective storage" GB that's charged to the customer is 10 GB.
- Add Objects and Records to Your Backup Policy
Build a new Salesforce Backup policy starting with objects and their records. Because most of your Salesforce data is stored in objects and their related records, they form the foundation of your backup policy. - Add Files and Attachments to Your Backup Policy
Back up files and attachments with the Salesforce Backup managed package. File and attachment backups are a helpful way to safeguard a broader section of data ahead of major changes to your implementation. - Set a Custom Backup Schedule
Configure your policy to capture backups monthly, weekly, daily, or hourly. You can select a start time and preferred time zone. - Run Delta Backups
Backups take place automatically one time every 24 hours starting at 5:00 PM Central Time (GMT-5). You can also back up new and changed data as you work. Delta backups are helpful before and after a major deployment. For example, make a delta backup before starting a large data entry project or after importing data from a legacy system of record.
Add Objects and Records to Your Backup Policy
Build a new Salesforce Backup policy starting with objects and their records. Because most of your Salesforce data is stored in objects and their related records, they form the foundation of your backup policy.
In addition to object permissions, you must meet all special access rules for each object that you add to a policy. For example, some objects are only available in specific products, when features within those products are enabled, or with product-specific permission sets. Review the Special Access Rules section of the object reference documentation for all required licenses, permissions, and preferences.
To be backed up, objects must meet these conditions.
| Name | Value |
|---|---|
| IsCustomSetting | false |
| IsDeprecatedAndHidden | false |
| IsIdEnabled | true |
| IsQueryable | true |
- From the App Launcher, find and select Backup and Restore.
- To create a backup policy, from the Backup tab, click Create Policy.
-
Select an object from the list.
A list of related objects appears.
- Optionally, enable formula field data backups. Keep in mind that while you can back up formula field values, those values can’t be restored.
- Optionally, select any related objects that you want to add to your policy, and click Save Related Objects.
-
To add your selected objects to your policy, select
Enable.
Objects in your policy show as enabled and ready in the object list.
- Continue adding objects and their related objects to your policy.
-
When your policy contains all of the data that you want to back up,
click Activate Policy.
When activated, backup policies run one time every 24 hours. Monitor your backup job on the Home or Logs pages.
Add Files and Attachments to Your Backup Policy
Back up files and attachments with the Salesforce Backup managed package. File and attachment backups are a helpful way to safeguard a broader section of data ahead of major changes to your implementation.
In addition to object permissions, the integration user must have the QueryAllFiles permission.
Before you get started, consider your file and storage usage strategy. Each Salesforce org has specific file and data storage usage limits. When you export file and attachment data from a backup, exported files consume storage until they’re deleted. Previous versions of files and attachments aren’t deleted.
File and attachment backups are available as a global policy configuration.
- In the Salesforce Backup app, on the Backup tab, click Configure Policy Defaults.
- Turn on file and attachment backups.
- To plan how many files and attachments that you want to back up, review your file storage usage. File and attachment backups contribute to your storage usage.
-
Select a backup window.
Tip For efficient file storage usage, we recommend that you back up only files and attachments created or modified on or after a specific date. Consider starting with a relatively recent start date. You can change your start date, but only to a date further back in time.- Specific date and onward (recommended)
- All dates
- Save your work.Files and attachments are included in the next backup. These objects contain information about your files and attachments and are automatically added to your policy.
- Attachment
- ContentAsset
- ContentDistribution
- ContentDistributionView
- ContentDocument
- ContentDocumentLink
- ContentFolder
- ContentVersion
- ContentWorkspace
- ContentWorkspaceDoc
- ContentWorkspaceMember
- ContentWorkspacePermission
Set a Custom Backup Schedule
Configure your policy to capture backups monthly, weekly, daily, or hourly. You can select a start time and preferred time zone.
When a custom backup schedule is set, the Salesforce Backup app no longer makes automatic daily backups at the default start time. You can change your backup schedule at any time.
- In the Salesforce Backup app, on the Backup tab, click Configure Policy Defaults.
- Select values for your backup frequency, starting date and time, and your preferred time zone.
- Save your work.
Your organization holds a data cleansing exercise every Monday that finds and fixes duplicate records. You want to make sure that backups reflect your team’s work, so you set a backup schedule that runs weekly on Mondays at the close of business.
Run Delta Backups
Backups take place automatically one time every 24 hours starting at 5:00 PM Central Time (GMT-5). You can also back up new and changed data as you work. Delta backups are helpful before and after a major deployment. For example, make a delta backup before starting a large data entry project or after importing data from a legacy system of record.
You can monitor backup jobs on the Home or Logs pages.

