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          Back Up Data with Salesforce Backup

          Back Up Data with Salesforce Backup

          Your Salesforce Backup policy defines what data is included in backups. You can back up object data, including related records, files, and attachments. You can rely on the daily scheduled backup, set a custom schedule, or backup manually.

          Required Editions

          Available in: Lightning Experience
          Available in: Professional, Enterprise, Performance, and Unlimited Editions with the Salesforce Backup & Recover add-on license.
          User Permissions Needed
          To back up objects: Read on each object
          To edit object permissions:

          Manage Profiles and Permission Sets

          AND

          Customize Application

          Note
          Note This content relates to Salesforce Backup. Read about Backup & Recover in Own from Salesforce.

          The file storage pricing for Salesforce Backup is calculated at 10% of the actual GB used. For example, if an org stores 100 GB of files in Salesforce Backup, the "effective storage" GB that's charged to the customer is 10 GB.

          • Add Objects and Records to Your Backup Policy
            Build a new Salesforce Backup policy starting with objects and their records. Because most of your Salesforce data is stored in objects and their related records, they form the foundation of your backup policy.
          • Add Files and Attachments to Your Backup Policy
            Back up files and attachments with the Salesforce Backup managed package. File and attachment backups are a helpful way to safeguard a broader section of data ahead of major changes to your implementation.
          • Set a Custom Backup Schedule
            Configure your policy to capture backups monthly, weekly, daily, or hourly. You can select a start time and preferred time zone.
          • Run Delta Backups
            Backups take place automatically one time every 24 hours starting at 5:00 PM Central Time (GMT-5). You can also back up new and changed data as you work. Delta backups are helpful before and after a major deployment. For example, make a delta backup before starting a large data entry project or after importing data from a legacy system of record.

          Add Objects and Records to Your Backup Policy

          Build a new Salesforce Backup policy starting with objects and their records. Because most of your Salesforce data is stored in objects and their related records, they form the foundation of your backup policy.

          In addition to object permissions, you must meet all special access rules for each object that you add to a policy. For example, some objects are only available in specific products, when features within those products are enabled, or with product-specific permission sets. Review the Special Access Rules section of the object reference documentation for all required licenses, permissions, and preferences.

          To be backed up, objects must meet these conditions.

          Name Value
          IsCustomSetting false
          IsDeprecatedAndHidden false
          IsIdEnabled true
          IsQueryable true
          1. From the App Launcher, find and select Backup and Restore.
          2. To create a backup policy, from the Backup tab, click Create Policy.
          3. Select an object from the list.
            A list of related objects appears.
          4. Optionally, enable formula field data backups. Keep in mind that while you can back up formula field values, those values can’t be restored.
          5. Optionally, select any related objects that you want to add to your policy, and click Save Related Objects.
          6. To add your selected objects to your policy, select Enable.
            Objects in your policy show as enabled and ready in the object list.
          7. Continue adding objects and their related objects to your policy.
          8. When your policy contains all of the data that you want to back up, click Activate Policy.
            When activated, backup policies run one time every 24 hours. Monitor your backup job on the Home or Logs pages.

          Add Files and Attachments to Your Backup Policy

          Back up files and attachments with the Salesforce Backup managed package. File and attachment backups are a helpful way to safeguard a broader section of data ahead of major changes to your implementation.

          In addition to object permissions, the integration user must have the QueryAllFiles permission.

          Before you get started, consider your file and storage usage strategy. Each Salesforce org has specific file and data storage usage limits. When you export file and attachment data from a backup, exported files consume storage until they’re deleted. Previous versions of files and attachments aren’t deleted.

          File and attachment backups are available as a global policy configuration.

          1. In the Salesforce Backup app, on the Backup tab, click Configure Policy Defaults.
          2. Turn on file and attachment backups.
          3. To plan how many files and attachments that you want to back up, review your file storage usage. File and attachment backups contribute to your storage usage.
          4. Tip
            Tip For efficient file storage usage, we recommend that you back up only files and attachments created or modified on or after a specific date. Consider starting with a relatively recent start date. You can change your start date, but only to a date further back in time.
            Select a backup window.
            • Specific date and onward (recommended)
            • All dates
          5. Save your work.
            Files and attachments are included in the next backup. These objects contain information about your files and attachments and are automatically added to your policy.
            • Attachment
            • ContentAsset
            • ContentDistribution
            • ContentDistributionView
            • ContentDocument
            • ContentDocumentLink
            • ContentFolder
            • ContentVersion
            • ContentWorkspace
            • ContentWorkspaceDoc
            • ContentWorkspaceMember
            • ContentWorkspacePermission

          Set a Custom Backup Schedule

          Configure your policy to capture backups monthly, weekly, daily, or hourly. You can select a start time and preferred time zone.

          When a custom backup schedule is set, the Salesforce Backup app no longer makes automatic daily backups at the default start time. You can change your backup schedule at any time.

          1. In the Salesforce Backup app, on the Backup tab, click Configure Policy Defaults.
          2. Select values for your backup frequency, starting date and time, and your preferred time zone.
          3. Save your work.
          Example
          Example

          Your organization holds a data cleansing exercise every Monday that finds and fixes duplicate records. You want to make sure that backups reflect your team’s work, so you set a backup schedule that runs weekly on Mondays at the close of business.

          Run Delta Backups

          Backups take place automatically one time every 24 hours starting at 5:00 PM Central Time (GMT-5). You can also back up new and changed data as you work. Delta backups are helpful before and after a major deployment. For example, make a delta backup before starting a large data entry project or after importing data from a legacy system of record.

          In the Salesforce Backup app, from the activate and deactivate policy menu, select Run Delta Backup.
          A delta backup captures only the new and changed data since your last backup. We recommend that you wait at least 10 minutes after any changes are made before you run the delta backup. This wait time makes sure that any new and changed data properly syncs with the backup.

          You can monitor backup jobs on the Home or Logs pages.

           
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