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            360-Degree View of Your Customers

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            360-Degree View of Your Customers

            Salesforce Foundations comes with integrated applications, the ability to unify your customer data, and dashboards that provide a comprehensive view of customer interactions. So every employee gets a full picture of the customer.

            Required Editions

            Available in: View supported editions.
            Sales features: Opportunity Management, Account Management, Contact Management, and Lead Management; Service features: Service Console, Knowledge Management, Omni-Channel Routing, Email-to-Case, and Macros; Data Cloud features: Segmentation and Unified Profile; Commerce features: Storefront, Pay Now, and Search + SEO; Marketing features: Campaigns, Flows + Flow Templates, Segments, and Einstein Send Time Optimization.

            Already a Sales Cloud customer? Drive more revenue with sales, service, and marketing teams working in one place. Use foundational service functionality to keep opportunities on track with insights into service cases. Add relevant customers to marketing-created nurture campaigns.

            Already a Service Cloud customer? Use foundational sales, marketing, and commerce functionality to strengthen your relationship with customers. Add customers to marketing onboarding journeys to create higher-touch onboarding experiences.

            With a single view of your customer, your teams can create connected, personalized customer experiences that build stronger relationships. See Included Features in Salesforce Foundations and Supported Editions for Salesforce Foundations.

            Centralized Data

            Salesforce Foundations comes with Data Cloud running behind the scenes ‌to unify your data and get it AI-ready. Get the real-time insights you need to personalize every customer experience, at every touchpoint.

            See Also

             
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