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Discover Salesforce Foundations
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          Discover Salesforce Foundations

          Discover Salesforce Foundations

          Get more out of your Salesforce experience with Salesforce Foundations.

          Sales features: Opportunity Management, Account Management, Contact Management, and Lead Management; Service features: Service Console, Knowledge Management, Omni-Channel Routing, Email-to-Case, and Macros; Data Cloud features: Segmentation and Unified Profile; Commerce features: Storefront, Pay Now, and Search + SEO; Marketing features: Campaigns, Flows + Flow Templates, Segments, and Einstein Send Time Optimization.
          Note
          Note Salesforce Foundations is available on a limited basis in Summer ’24. Contact your Salesforce account executive for more information.
          • Elevating Your CRM Experience with Foundational Features
            Salesforce Foundations equips you with essential sales, service, marketing, and commerce capabilities, over a CRM foundation that’s powered by Data Cloud. This suite is seamlessly built into your preexisting CRM, providing you with new capabilities and a 360-degree view of your customers—all at no extra cost.
          • What Makes Salesforce Foundations Special
            Salesforce Foundations provides a 360-degree view of your customer relationships across sales, service, marketing, and commerce through integrated applications and unified data. It also boosts productivity with streamlined, visually friendly user interface improvements, that you can turn on or off per your requirements.
          • Supported Editions for Salesforce Foundations
            Salesforce Foundations is included in supported editions of select Salesforce Clouds. This topic provides information about the editions and Clouds that support Foundations.
          • Included Features in Salesforce Foundations
            Explore the features that come with Salesforce Foundations.
          • Knowing Which Salesforce Foundations Features You Can Turn On
            The combination of your Salesforce product, product edition, and org status determines what Salesforce Foundations features you can turn on to enhance your Salesforce experience.
          • Considerations for Salesforce Foundations
            Before deploying Salesforce Foundations, make sure you review key factors that can affect your implementation.
          • Implement Salesforce Foundations
            After you’ve reviewed the considerations and determined which foundational features to add, you’re ready to set up the suite experience. Turn on user interface and navigation settings, assign permissions to users, and set up features across Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Data Cloud.
           
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