Update Test User Credentials
Google reviews apps by logging in as a user to check the functionality. Update the test user credentials in your Google Play Console account to avoid any app rejections.
Required Editions
| Setup for Mobile Publisher available in: Lightning Experience |
| Setup for Mobile Publisher available in: production only (not sandbox) |
| Available in Lightning Experience in: Enterprise, Performance, and Unlimited Editions |
| User Permissions Needed | |
|---|---|
| To create and modify a Mobile Publisher project: | Manage mySalesforce Apps |
Log in to your Google Play Console with your Google Play Developer account before completing these steps.
- Open the Google Play Console, and go to the App content page.
Note If you’ve previously added instructions for app access and you want to make changes, select Manage instead of Start. - Under App access, select Start.
- Select the All or some functionality is restricted button.
- Click + Add new instructions and provide your access details such as the username and password.
- In the Any other instructions field let Google know if there’s
anything special or unique about your login mechanisms.Note If you want Google to review your sandbox site, and you’ve entered your sandbox URL in Setup for Mobile Publisher, provide the Google reviewers with instructions on how to switch your app to the sandbox testing mode.
- Enter the word Production or Sandbox for the Experience Cloud site you’re providing credentials for.
- If there are any other pages in your Experience Cloud site where login is required, provide the navigation path to it.
- If applicable, include information such as one-time password, multi-factor authentication,
or logins with more than two fields.Note To avoid an app rejection due to sign-in issues, we recommend that you disable two-factor authentication and single sign-on (SSO) for the test user.
We also recommend that you specify a range of IP addresses for the test user. To specify the IP address range, clone the Salesforce user profile for the Google Reviewer test user, and then add the login IP range from 1.1.1.1 to 255.255.255.255 for that profile. Defining the IP range limits the change to only this user without affecting other users. See Restrict Login IP Ranges in Profiles for more information on adding a range of IP addresses.
- Save your changes.
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