Loading
Mobile Publisher for Experience Cloud
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Enable Mandatory Biometric ID App Unlock for iOS and Android

            You are here:

            1. Salesforce Help
            2. Docs
            3. Mobile Publisher for Experience Cloud App

            Enable Mandatory Biometric ID App Unlock for iOS and Android

            When using Mobile Publisher, you can apply biometric ID credentials to make your environment more secure. To use biometric ID credentials, your device must have a device passcode or PIN enabled and FaceID (for iOS) or Android Security and Privacy | Biometrics.

            Required Editions

            Setup for Mobile Publisher available in: Lightning Experience
            Setup for Mobile Publisher available in: production only (not sandbox)
            Available in Lightning Experience in: Enterprise, Performance, and Unlimited Editions
            User Permissions Needed
            To create and modify a Mobile Publisher project: Manage mySalesforce Apps
            Important
            Important Almost all Mobile Publisher apps were moved to the External Client App framework in the Summer '25 release. If your app is one of a few still using Connected Apps, refer to the help documentation for any customizations you need to make.

            Mobile Publisher apps support biometric ID app unlock using face or fingerprint credentials when the biometric authentication method is available on the Android or iOS device. Depending on the mobile device, Mobile Publisher also supports Swipe and PIN unlock.

            When you enable biometric ID app unlock, users are prompted for their biometric credentials when they open the app with a cold start. A cold start is when the user opens the app for the first time or opens the app after closing the app entirely (swiping up to quit the app). If the user has no security settings enabled, they’re forced to log out of the app.

            If you enable the Biometric ID App Unlock feature alone without the User Opt-In Biometric Login feature, users can’t log in to your app without configuring biometric login.

            Important
            Important Remember to wrap attribute values in quotation marks.
            1. From Setup, in the Quick Find box, enter External Client App Manager, and then select External Client App Manager.
            2. Select the external client app that you want to enable biometric ID unlock for.
            3. In the Custom Attributes section, click the add button.
            4. For the attribute key, enter ENABLE_BIOMETRICS_UNLOCK. For the attribute value, enter “TRUE”.
            5. Save your changes.

            After you enable biometric ID app unlock, your app users must configure their devices to enable unlocking apps with biometric ID credentials in order to use this login method.

            If Android app users don’t configure their biometric ID credentials, they’re prompted to proceed with one of these options: log out, log in on a browser, log in with a passcode, or to open their device’s settings.

            The screen shown to Android app users when there are no biometric ID credentials configured

            If iOS app users don’t configure their biometric ID credentials, they’re prompted to log in with a passcode. If the iOS app user doesn't have biometric ID app unlock or passcode unlock configured on their device, the user is prompted to enable a passcode.

            The screen shown to iOS app users when they don't have biometric ID app unlock or passcode unlock configured on their device
             
            Loading
            Salesforce Help | Article