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Salesforce CMS and the Digital Experiences App
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          Create and Manage a CMS Workspace

          Create and Manage a CMS Workspace

          Get started in the Digital Experiences app with a CMS workspace or an enhanced CMS workspace. Use the guided setup process to name your CMS workspace, add channels, and set the default language. After creating a workspace, you can change its name and description details to clarify its use and make it easier to find. When you no longer need an enhanced workspace, you can delete it.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions
          User Permissions Needed
          To create a workspace in the Digital Experiences app:

          Modify All Data

          OR

          Create CMS Workspaces and Channels

          To delete an enhanced CMS workspace: A CMS workspace contributor role of content admin
          To manage workspace details, content, contributors, languages, folders, and channels in a CMS workspace:

          A CMS workspace contributor role of content admin

          AND

          if adding Experience Cloud site channels, Create and Set Up Experiences

          To share or unshare an enhanced CMS workspace: A CMS workspace contributor role of content admin or content manager

          As of Winter ’25, any new workspace that you create is enhanced by default. Before you can create a CMS workspace, enable a new setting. From Setup, in the Quick Find box, enter Digital Experiences, and then select Salesforce CMS. Enable Create both CMS workspaces and enhanced CMS workspaces.

          Whether you’re creating a CMS workspace or an enhanced CMS workspace, the Salesforce CMS setup process guides you step by step.

          Note
          Note When you create an enhanced CMS workspace, you must enter an API name. You can add an API name only when you create a new enhanced CMS workspace, and you can’t change the API name after you create the workspace. If your enhanced CMS workspace was created before Summer ’24, you can’t add or edit the API name.

          You can create up to 2,000 CMS workspaces in a Salesforce org.

          Create a CMS Workspace

          1. In Lightning Experience, from the App Launcher, open the Digital Experiences app.
          2. From the Digital Experiences Home tab, click Create a CMS Workspace or Add Workspace.
          3. If the preference Create both CMS workspaces and enhanced CMS workspaces is enabled, select CMS Workspace or Enhanced CMS Workspace.
          4. Add an existing channel, or create one for the workspace, and click Next. Or, to add channels later, click Skip.
            Tip
            Tip To create an enhanced LWR site channel in the Digital Experiences app, see the LWR Sites for Experience Cloud guide. Then add the site channel to the enhanced CMS workspace.
          5. Select the default language, and then click Finish. You can’t change the default language later, but you can add other languages to the workspace.
            Note
            Note If you plan to add CMS content to an Experience Builder site, it’s important that the site and the CMS workspace have the same default language so that the content appears properly. If the default languages are different, translate the content in your CMS workspace to your default site language, and then add the translated content to your site.

          Edit CMS Workspace Details

          1. Open the workspace.
          2. To edit details for a CMS workspace, click Edit.
          3. To edit details for an enhanced CMS workspace, click the settings menu Workspace Settings Menu, and then select Workspace Details.
          4. Edit the name or description.
          5. Save your changes.

          Delete an Enhanced CMS Workspace

          Deleting a workspace deletes all of its content and settings. Any active workflows, publication schedules, and content imports or exports will be canceled and deleted. You can’t undo this action. Before you can delete an enhanced CMS workspace,

          1. Open the enhanced CMS workspace.
          2. Click the settings menu Workspace Settings Menu, then select Delete Workspace.
          3. Confirm that you want to delete the workspace.
            You receive an email when the workspace is deleted.
           
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