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Import Content into Salesforce CMS
Import images, news, documents, or custom content types into a CMS workspace or an enhanced CMS workspace by uploading a .zip archive of JSON files. Transfer content from an external source or CMS, or mass-import images from an external digital asset manager (DAM), for product enrichment.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To export and import content in a CMS workspace: | A CMS workspace contributor role of content admin or content manager |
| To export and import content with taxonomy tags in an enhanced CMS workspace: | A CMS workspace contributor role of content admin or content manager AND View Content Taxonomy |
Import of content works differently in a CMS workspace than it does in an enhanced CMS workspace.
For a CMS workspace, first prepare your content for import by creating JSON files that describe the content. Then compress the JSON files to a .zip archive. In a CMS workspace, you can include multiple content items in a single JSON file for import. When you import .zip archives into a CMS workspace, import the media .zip archive first, then import the corresponding content export .zip archive. When you import content from a CMS workspace, you receive information about the import status in an email.
For an enhanced CMS workspace, prepare your content for import by creating JSON files that describe the content and file paths. Then compress each content.json file to a .zip archive. Include one content item in each content.json file. If your content has taxonomy terms in the _meta.json file, make sure that your org has a content taxonomy that includes the terms and that you have the View Content Taxonomy permission enabled.
In an enhanced CMS workspace, you receive information about the import status in an email, and you can see import status information from the Export & Import Status tab.
- Open the Digital Experiences app from the App Launcher in Lightning Experience.
- To import content in a CMS workspace, click
| Import Content. - To import content in an enhanced CMS workspace, click Manage | Import.
- Select the .zip archive and click Import.
- To publish all content in your import, select Publish all content after
import.
Note If the content is already in your CMS workspace or enhanced CMS workspace, it replaces your last published version. The published content is immediately available to use in all channels, updated in your live site, and in all content references. We recommend that you use this feature to publish images that are referenced by other content after import. If you don’t select this option, your content imports in the draft status and you can publish content separately through the workspace. - After you import the content into the workspace, the system sends a confirmation email to the address registered on your Salesforce account. The email has a success or error message and includes a link to download an output file or an error file. To view and download the file, click the link in the email. Log in to Salesforce before you download the file.
- To view the imported content, refresh the workspace. On the workspace title tab, click
| Refresh Tab.
The content appears in the workspace.
