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Follow Records
Follow records to see updates in your feed, including field changes, posts, tasks, and comments.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, Contact Manager, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To view a record: | Read on the record |
The field changes that you see in your feed depend on the fields that your administrator has configured for feed tracking. Updates to encrypted custom fields don't appear in feeds.
To follow a record, click Follow on the record page. If the
Follow button has a 
in front of it, you have more options. Click the button
to see options for following the record and for adding it to a new or existing stream. To
follow the record from the menu, click What I Follow.
To automatically follow the records that you create, here’s what you do:
- Click your profile avatar at the top of the page, and select Settings.
- Enter My Feeds in the Quick Find box, and select My Feeds.
-
Select Automatically follow records I create.
You can auto-follow the records that you create, but you can’t auto-follow tasks, events, or dashboards.
When you follow a record, you see updates to the record in your feed. When you create a child record, the owner of the parent record becomes the owner of the child record by default. But, despite your Automatically follow setting, you don’t automatically follow the child record. Follow the child record explicitly, even when you’re the owner of the parent record.
You can follow a maximum combined total of 500 people, topics, and records. To see how many items you’re following, view the Following list on your profile. In Lightning Experience, only the people who you follow and who are following you appear on your profile.
To stop following a record on the record page, mouse over the
Following label. In Salesforce Classic, click 
. In Lightning Experience, what
you see depends on whether streams are enabled. If streams are enabled, click
Following and deselect What I Follow. If
streams aren’t enabled, when you mouse over Following, you see
Unfollow. Click Unfollow.
