Understand Customer Lifecycle Analytics Limitations

Customer Lifecycle Analytics gives you access to most of the CRM Analytics capabilities, but with limitations.

Available for an extra charge in Enterprise, Unlimited, and Developer editions where Salesforce Surveys is enabled.

Capability	Customer Lifecycle Analytics	Customer Lifecycle Analytics Base
Data sources	Salesforce and external data	Salesforce data
Object support	Standard and custom objects	Standard objects
Data volume	10 billion rows	10 million rows
Customize existing dashboards?	Yes	Yes
Create dashboards?	Yes	Yes
Customize existing datasets?	Yes	Yes
Create datasets?	Yes	Yes
Create custom CRM Analytics apps?	Yes	No
Supports Einstein Discovery and Experience Cloud integration?	Yes	No
Supports bulk actions and APEX steps?	Yes	No
Supports Sales Cloud Einstein AI features?	No	No
Supports Salesforce Inbox?	No	No
Einstein Prediction Builder	Yes	No
Einstein Discovery in Reports	Yes	No
CRM Analytics Platform	Yes	No
Fast Start Templates	Yes	No

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