You are here:
Share Surveys Through Chat or a Web Page
To share your survey through a chat session or within a web page, specify the domains that you trust to serve your surveys. Then, to embed the survey on a web page so that site visitors can respond to it, use an inline frame (iframe).
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer Editions |
| Available with the Feedback Management - Starter and Feedback Management - Growth licenses |
Note
- With the Feedback Management - Starter license, you can include survey only on Experience Cloud sites.
- With the Feedback Management - Growth license, you can include surveys on Experience Cloud sites and external websites.
Before you include a survey on a web page, protect your users from clickjack attacks. Specify the domains that you trust to serve your surveys in an iframe. Include the domains with chat windows where you want to share your survey link and any external web pages that can serve your survey.
To embed a survey on a web page, generate a survey invitation, and add this iframe tag in the
web page’s HTML code: <iframe
src="embed_the_survey_invitation_url"></iframe>.
Example An example of the survey invitation link with the iframe tag is
<iframe"
src="https://samplesurveyinvitation.com/inviationID=testinvitation&surveyname=caseresolved&UUID=d817cb13-ec01-4987-a1b9-9bc76709f9d2"></iframe>.Did this article solve your issue?
Let us know so we can improve!
