Set Up Salesforce Feedback Management

Enable Salesforce Feedback Management in your org and configure it based on your requirements. Give users permission to create and share surveys, to view survey records, and respond to surveys. Add related lists and Lightning components that help track surveys, survey invitations, and survey responses. Analyze survey responses with custom report types.

• Enable Surveys and Configure Survey Settings
  Allow your users to create surveys and send them to participants by enabling the feature in Setup.
• Assign Permissions for Salesforce Feedback Management
  Assign the required permissions for users to create, send, respond to, and translate surveys.
• Add Survey Related Lists and Lightning Components to Record Pages
  Customize the record detail pages for objects commonly used with surveys so that users can easily find invitations and responses, and work efficiently with surveys.
• Encrypt Survey Fields
  Protect sensitive participant data collected in Surveys with Shield Encryption and meet regulatory compliance mandates. Encrypt data from Salesforce users, including administrators.
• Send Surveys to a Different Salesforce Org
  Use package to transfer your survey records from one Salesforce org to another, such as sending a test survey from a sandbox org to a production org.
• Create Custom Report Types to View Survey Data
  Create a custom report type so that you can generate reports that provide insight on your survey data.
• View the Usage of Survey Responses
  See your survey response usage in the Usage-based Entitlements list.