Create a Flow to Activate Natural Language Processing Services

Create a flow in Flow Builder to activate Natural Language Processing Services and analyze text-based survey responses. This flow will invoke Natural Language Processing (NLP) actions when a survey is submitted.

Note Unauthenticated guest users can't run the flow to invoke natural-language processing (NLP) services.

1. From Setup, in the Quick Find box, enter Flows, and then select Flows.
2. Click New Flow, and select Record-Triggered Flow. Then click Create. Flow Builder launches.
3. Click Edit.
4. Select the object whose records trigger the flow when they’re created, updated, or deleted. Here, select the SurveyQuestionResponse object.
5. Select when to trigger the flow. Here, select A record is created.
6. Next, add the element.
   1. Click the Toggle Toolbox.
   2. Click New Resource.
   3. Select Variable as the Resource Type.
   4. Enter an API name and description for the entity extraction.
   5. Select Apex-Defined as the Data Type.
   6. Select nlpservice_ServiceDetail as the Apex Class.
   7. Specify the availability outside the flow. Here, select Available for Input option.
   8. Click Done.
7. Similarly, create these variables:

   Variables	Data Type	Apex Class
   Keyphrase Extraction	Apex-Defined	nlpservice_ServiceDetail
   Targeted Sentiment	Apex-Defined	nlpservice_ServiceDetail
   Service List	Apex-Defined	nlpservice_ServiceDetailsList

8. Next, add a new element.
   1. Select Assignment.
   2. Click Edit Element.
   3. Select the Entity Extraction and configurationAPIName as variables.
   4. Select the operator as Equals.
   5. Select the value as AWS_Enity_Extraction.
9. Similarly, create these assignments:

   Variables	Operator	Value
   Entity Extraction and serviceName	Equals	Amazon_Comprehend_Entity_Extraction
   ServiceList and serviceDetails	Add	EntityExtraction
   Keyphrase Extraction and configurationAPIName	Equals	AWS_Keyphrase_Extraction
   Keyphrase Extraction and serviceName	Equals	Amazon_Comprehend_Keyphrase_Extraction
   ServiceList and serviceDetails	Add	KeyPhraseExtraction
   Targeted Sentiment and configurationAPIName	Equals	AWS_Targeted_Sentiment
   Targeted Sentiment and serviceName	Equals	Amazon_Comprehend_Targeted_Sentiment
   ServiceList and serviceDetails	Add	TargetedSentiment

10. In the flow, click Action.
    1. Click Industries Generative AI.
    2. Select Initiate Natural Language Processing as the action.
    3. Enter a label, API name and description.
    4. Select {!$Record.Id} as the Reference Record ID. (Reference Record ID> ID> SurveyQuestionResponse).
    5. Select {!ServiceList} as Service Details List.
    6. Select the Text Field value as SurveyQuestionResponse.ResponseValue.
    7. Click Done.
11. Save and activate the flow.