Manage Installed Packages

Note Salesforce lists only the license information associated with managed packages. For unmanaged packages, the license-related fields, such as Allowed Licenses, Used Licenses, and Expiration Date, displays the value “N/A.”

Using this list, you can:

• Click Uninstall to remove the package and all its components from your Salesforce organization.
• Click Upgrade to Recommended Version to install the package version recommended by the package publisher.
• Click Manage Licenses to assign available licenses to users in your organization.

  If you purchased a site license or if the managed package isn’t licensed, Salesforce assigns licenses to all your users and you can’t manage licenses. Your users can use the package as long as they have the appropriate permissions.

  

  Note Certain managed packages created by Salesforce, require external access to data within your org. To grant access to allow an installed managed package to connect with external data, click Enable for Platform Integrations. Alternatively, to revoke access between an installed managed package and external data, click Disable for Platform Integrations. Enable this functionality only upon request from a Salesforce-owned managed package.
• Click Become Primary Contact to update the current contact for the installed package to your username. This contact name displays for the package publisher from the Push Package Upgrade page. Initially, it’s set to the name of the person who installed the package. If you have Download AppExchange Packages permission and aren’t the current primary contact, this option is enabled.
• Click Configure if the publisher has included a link to an external website with information about configuring the package.
• Click the package name to view details about this package.
• View the publisher of the package.
• View the status of the licenses for this package. Available values include:
  • Trial
  • Active
  • Suspended
  • Expired
  • Free

  This field is only displayed if the package is managed and licensed.

• Track the number of licenses available (Allowed Licenses) and the number of licenses that are assigned to users (Used Licenses).
• View the date your licenses for this package are scheduled to expire.
• View the date your licenses were installed.
• View the number of custom apps, tabs, and objects this package contains.
• See whether the custom apps, tabs, and objects count toward your organization’s limits. If they do, the box in the Limits column is checked.

Note If you haven’t installed a licensed managed package, the Publisher, Status, Allowed Licenses, Used Licenses, and Expiration Date fields don’t appear.

After an uninstall, Salesforce automatically creates an export file containing the package data, associated notes, and any attachments. When the uninstall is complete, Salesforce sends an email containing a link to the export file to the user performing the uninstall. The export file and related notes and attachments are listed below the list of installed packages. We recommend storing the file elsewhere because it’s only available for a limited time after the uninstall completes. Using this list, you can:

• Click Download to open or store the export file.
• Click Del to delete the export file.