Salesforce Suites

Grow your business faster with our all-in-one customer relationship management suites, perfect for small and medium-sized businesses.

• Introduction to Salesforce Suites
  Salesforce Suites combine sales, service, marketing, commerce, and Slack functionality into one experience, enabling you to get a 360-degree view of your business and grow your revenue. Get to know customer relationship management and Salesforce Suites.
• Getting Started
  Learn how to use sales, service, and marketing features, even if you’re new to Salesforce or customer relationship management. Find and organize your imported data by searching, navigating tabs, and organizing your data. Easily keep information current with intuitive work spaces.
• Setup Best Practices
  Get your Salesforce org ready for your team, even if you’re new to Salesforce or customer relationship management (Customer Responsibility Matrix). Import contacts, connect email accounts, manage sales paths, and invite new users.
• Close More Deals
  With Salesforce Suites, your sales teams have everything they need to communicate with prospects and customers, manage sales details, and close deals.
• Solve Customer Issues Faster
  With Salesforce Suites, your service teams have all the data and tools they need to help customers, track and manage customer issues, and provide personalized service.
• Promote My Business
  Salesforce Suites bring powerful tools into one marketing experience, where you can make the most of customer data and engage the people who follow your brand. A streamlined campaign experience brings contacts and content together, while flows enhance and automate your daily tasks.
• Start Selling Online
  Sell directly to individual shoppers and provide a personalized online shopping experience with the Commerce app for Starter and Pro Suite. Create secure payment links that direct your customers to a Pay Now page where they can choose which payment method to use.
• Boost Productivity and Gain Actionable Intelligence with Agentforce and Generative AI for Salesforce Suites
  Stop digging and start doing. Agentforce and generative AI help you get more done so you can spend your time focusing on your customers and growing your business. Turn your data into actionable insights and get help with time-consuming tasks like updating records, meeting preparation, and drafting emails.
• Collaborate in Real-Time by Connecting Teammates Across Salesforce and Slack
  Salesforce Channels bring the collaborative power of Slack into Salesforce Suites.
• Managing Your Pro Suite Compliance
  If you’re using Pro Suite, you’re responsible for your Health Insurance Portability and Accountability Act (HIPAA) compliance. Manage your compliance by enabling only HIPAA-ready Salesforce services and features and disabling those that aren’t covered by the Business Associate Addendum (BAA).
• How Salesforce Uses Your Data for Business Value Metrics
  Salesforce is always working to improve our products. One of the ways we accomplish that goal is to analyze which products and features have the biggest impact on customer success. What we learn lets us improve your product experience to better help you and your business grow.
• Salesforce Suites Release Notes
  Explore what’s new in Salesforce Suites, by availability date.