You are here:
Enable Experience User
Enable a user to log in to the Loyalty Member Portal on the Experience Cloud site.
Required Editions
| Available in: Lightning Experience in Enterprise, Performance, Developer, and Unlimited Editions that have Loyalty Management enabled. |
On the Setup page, enter Digital Experiences, select Settings, and then enable Allow using standard external profiles for self-registration, user creation, and login.
- On the Loyalty Programs tab, select your loyalty program.
- On the Setup page, select a loyalty program member that you want to set up for login to your Loyalty Member Portal.
- In the loyalty program member record, click Contact or Account as required.
- On the Contact record page, click Enable Customer User, or on the Account record page, click Enable Partner User.
-
On the user page, assign the user to the required community profile.
Note All legacy and new community (experiences) user licenses are supported. - On the user page, enter the user’s email address, and save your changes.
- From Setup, in the Quick Find box, enter All, and then select All Sites.
- On the All Sites page, click Workspaces next to your Loyalty Member Portal.
-
From the Experiences Menu select
Administration, and then select
Members.
All the Experience Cloud site licenses available in the org are listed.
- Add the profile you selected in Step 5.
- Save your changes.
- Give Members Access to Their Records on Your Loyalty Member Portal
Use Experience Cloud sharing sets to provide members access to their loyalty program-specific records on your loyalty member portal.
Did this article solve your issue?
Let us know so we can improve!

