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Right-to-Left (RTL) Language Support
To make right-to-left (RTL) language users feel more at home, Salesforce supports Arabic and Hebrew as end-user languages and Urdu as a platform language. In Lightning Experience and Experience Builder sites, the RTL Language Layout is the default layout for right-to-left languages, with some important limitations. Salesforce Classic and Experience Cloud sites using Salesforce Tabs + Visualforce offer limited support for RTL languages for some features.
Required Editions
| Available in: Lightning Experience |
| Limited support in: Salesforce Classic (not available in all orgs) |
| Available in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
Lightning Experience and Experience Builder sites support Arabic and Hebrew as end-user languages, and Urdu as a platform language.
Right-to-left language layout in Lightning Experience and Experience Builder sites focuses on the standard use cases for common Sales and Service Cloud objects plus standard reports and dashboards. The RTL layout supports UI mirroring and has appropriate UI and text alignment for bidirectional languages. It’s the default layout in Lightning Experience and Experience Builder sites for right-to-left languages.
Salesforce Classic and Experience Cloud sites using Salesforce Tabs + Visualforce provide only limited support for some features for these right-to-left languages. Because right-to-left languages aren’t fully supported in Salesforce Classic, many features don’t appear as expected. There are no plans to expand the list of supported features for Salesforce Classic.
Right-to-Left Language Support Limitations
When enabling a right-to-left language, be aware of these limitations.
- Right-to-left support isn’t available for all Clouds and features, as detailed in the following limitations tables.
- Google Chrome is the recommended browser for Lightning Right-to-Left (RTL) Support. Apple Safari is also supported. Other browsers aren’t recommended for Lightning RTL Support. See Supported Browsers and Devices for Lightning Experience for requirements and limitations for Google Chrome and Apple Safari.
- Lightning right-to-left support is available with Technical Requirements for Tablets. Otherwise, it isn’t supported in the Salesforce mobile app or any other mobile app or mobile browser.
- Salesforce doesn’t provide default translations for Urdu because it’s a platform-only language. However, you can localize apps and custom functionality that you build on the Salesforce Platform with Urdu. If the app or functionally has right-to-left support, the resulting translations display right to left. See Supported Languages in Salesforce Help for more information on platform-only languages.
Clouds with Right-to-Left Support Limitations
| Cloud | Supported in Lightning Experience? | Supported in Salesforce Classic? | Details |
|---|---|---|---|
| Commerce Cloud | No | No | |
| Experience Cloud | Can be applied with custom CSS in Aura sites built with Experience Builder. Limited support available for standard components in sites built using Lightning Web Runtime (LWR) | Not supported in sites using Salesforce Tabs + Visualforce | |
| Consumer Goods | Partial | No | Right-to-left support for Hebrew only. |
| Financial Services Cloud | Partial | No | Right-to-left support for Hebrew only. |
| Health Cloud | Partial | No | Right-to-left support for Hebrew only. |
| Marketing Cloud Engagement | No | No | |
| Marketing Cloud Account Engagement | No | No | |
| Sales Cloud Einstein | No | No | |
| Salesforce CPQ and Billing | No | No |
Features with Right-to-Left Language Support Limitations
| Feature | Supported in Lightning Experience? | Supported in Salesforce Classic? | Lightning Experience RTL Support Limitations |
|---|---|---|---|
| Case Feed | Yes | Limited support | |
| Chat | Yes | Limited support | |
| Lightning Data | No | No | |
| Einstein Activity Capture | No | No | |
| CRM Analytics | No | No | |
| Emails | No | No | |
| Enterprise Territory Management | No | No | |
| Feeds | No | No | |
| Field Service | Partial | Not available in Salesforce Classic | Right-to-left support for Hebrew only (Beta). |
| Learning Paths | No | Not available in Salesforce Classic | |
| Inbox | Yes | No |
|
| Knowledge | Yes | Limited support | |
| Sales Dialer | No | No | |
| PDF generation | No | No | |
| Search | Yes | No | See Right-to-Left (RTL) Language Limitations |
| Visualforce | No | No |
Known Issues with RTL in Lightning Experience
Lightning Right-to-Left Support has the following known visual discrepancies:
- In report builder, when working in a right-to-left language, the formula editing menu flows from right to left. But the formula editing field for summary and row-level formulas flows from left to right.
- Improper alignment and minor misplacement of some UI elements including images, arrows, and buttons
- Potential minor overlapping or truncated UI elements
