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Loyalty Management
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          Global Promotions Management Availability with Other Salesforce Products

          Global Promotions Management Availability with Other Salesforce Products

          Learn about the Global Promotions Management capabilities that are available with other Salesforce products.

          Required Editions

          Available in: Lightning Experience
          Available in: EnterprisePerformance, Unlimited, and Developer Editions with Loyalty Management
          Product Availability Reference
          Loyalty Management
          • Loyalty Management Starter: All features except Promotion Evaluation and Execution, and Salesforce Go

          • Loyalty Management Growth: All features

          • Loyalty Management Advanced: All features

          With Loyalty Management, you also get features that are tailored for promotions targeted specifically for loyalty program members.

          N/A
          Agentforce Communications (Only with Communications Cloud Advanced)
          • Promotion template Get Discount + Rewards on X (Based on Selling Model)

          • Promotion eligibility based on products, channels, and customers.

          • Promotion planning with Promotion Calendar

          With Agentforce Communications or Agentforce Revenue Management, you can create up to 50 promotions on a rolling year basis. This limit applies to the total number of active and inactive promotions created within a 12-month window.

          Set Up Promotions in Revenue Cloud for Communications
          Agentforce for Revenue Management (Only with Agentforce for Revenue Management Advanced) Promotions in Revenue Cloud (Beta)

          If you have limited Global Promotions Management capabilities and want to get access to all capabilities, contact your Salesforce representative.

           
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          Salesforce Help | Article