Ways to Verify Customer's Data Cloud Segment

When checking which promotions are eligible for a customer's cart, there are ways to verify the Data Cloud segments that the customer belongs to. Companies can verify whether a customer belongs to a promotion's eligible Data Cloud segment by using either Data Cloud's Query API or using data graphs.

Note You can select members from Data Cloud segments across multiple data spaces. For best results, select your promotion's target audience from segments found within one data space.

• Find a Customer's Segment with Data Graph
  Use prebuilt data graphs to find the Data Cloud segments that customers belong to if your company plans to execute the Eligible Promotions API repeatedly throughout the day to find the list of promotions that are eligible for carts.
• Find a Customer's Segment with Query API
  The Eligible Promotions API can use Data Cloud's Query API to find the Data Cloud segments that customers belong to. If your company plans to execute the Eligible Promotions a limited number of times to get the list of eligible promotions for customer carts, then use the Query API.