Heroku is a container-based cloud platform that acts as a secure data store for Privacy
Center’s Data Retention feature. Through its fully managed data service add-ons, Heroku Postgres
and Heroku Redis, Heroku helps you move customer data into storage. The data remains in
Salesforce, but other users can’t process or access it.
Required Editions
Available in: all editions
User Permissions
Needed
To retain customer information using Heroku:
ModifyAllData and PrivacyCenter
To move customer data from Salesforce to Heroku storage, Privacy Center uses a data
synchronization service called Heroku Connect. This service replicates your Salesforce data
and stores it in one or more dynamic containers called dynos. The dynos are kept in a secure,
network-isolated environment called a Private Space. Data services like Postgres and Redis are
also installed in the Private Space, so data transfers from Salesforce to Heroku occur within
the private network. With this structure, your data isn’t exposed on the public internet,
enabling you to meet data governance requirements and keep customer information protected.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.