Loading
Prepare for Email to Become the Default Login ExperienceRead More
Ongoing maintenance for Salesforce HelpRead More
Data Protection and Privacy
Process and Store Customer Data with Heroku

Process and Store Customer Data with Heroku

Heroku is a container-based cloud platform that acts as a secure data store for Privacy Center’s Data Retention feature. Through its fully managed data service add-ons, Heroku Postgres and Heroku Redis, Heroku helps you move customer data into storage. The data remains in Salesforce, but other users can’t process or access it.

Required Editions

Available in: all editions
User Permissions Needed
To retain customer information using Heroku: ModifyAllData and PrivacyCenter

To move customer data from Salesforce to Heroku storage, Privacy Center uses a data synchronization service called Heroku Connect. This service replicates your Salesforce data and stores it in one or more dynamic containers called dynos. The dynos are kept in a secure, network-isolated environment called a Private Space. Data services like Postgres and Redis are also installed in the Private Space, so data transfers from Salesforce to Heroku occur within the private network. With this structure, your data isn’t exposed on the public internet, enabling you to meet data governance requirements and keep customer information protected.

 
Loading
Salesforce Help | Article