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Salesforce Customization: What’s Different or Not Available in the Salesforce Mobile App
Learn the differences between the Salesforce desktop site and the Salesforce mobile app.
Custom Home Pages
- The Salesforce mobile app doesn’t support login redirection to other Salesforce apps or custom home tabs like the Salesforce desktop site does.
- Avoid
overriding the
startURLin the login request. Because thestartURLincludes links to the redirect URI and approval page, overriding thestartURLbreaks the OAuth flow.
Custom Buttons and Links
-
- Using URL custom buttons to pass parameters to standard pages in Salesforce Classic—such as pre-populating fields when creating a record—doesn’t work in the Salesforce mobile app.
- Custom images used for action icons must be less than 1 MB in size.
Custom Help
- The Help Menu isn’t supported in the Salesforce mobile app.
- In-App Guidance isn’t supported in the Salesforce mobile app.
- The Guidance Center isn’t supported in the Salesforce mobile app.
Lightning Pages
- Pull to refresh doesn’t work for custom Lightning web components in the Salesforce mobile app.
- Changes that you make to Lightning record page assignments aren’t immediately reflected in the Salesforce mobile app. To see a newly assigned record page, close and restart the Salesforce mobile app.
Programmatic Customizations
- These programmatic customizations to the UI aren’t supported: S-controls.

