Mobile Device Management (MDM)

The Salesforce mobile app provides an extra level of security compliance through interoperation with the most popular MDM (mobile device management) suites.

Note SAML 2.0 (security assertion markup language) must be enabled and configured for your organization.

The Salesforce mobile app, with an MDM, give you enhanced functionality for distribution and control over your users’ devices. The enhanced security functions when you combine Salesforce with an MDM include certificate-based authentication and automatic custom host provisioning.

• Prerequisites for Android
  There are prerequisites to implement enhanced security for the Salesforce mobile app for Android.
• Certificate-Based Authentication
  Using certificates to authenticate simplifies provisioning your mobile users, and your day-to-day mobile administration tasks by eliminating usernames and passwords.
• Automatic Custom Host Provisioning
  You can now push custom login host settings to your mobile users. This spares your mobile users from having to manually type long URLs for login hosts—typically a frustrating and error-prone activity.
• Additional Security Enhancements
  You can add an extra layer of security for your iOS users by clearing the contents of their clipboard whenever the mobile app is in the background.
• Sample Property List and JSON Configurations
  One method of setting key-value pair assignments is through an XML property list, or plist. The plist contains the key-value pair assignments that an MDM provider sends to a mobile app to enforce security configurations. Another method of setting key-value pair assignments is through JSON.